Creative Quality & Compliance Specialist

Who We Are:

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work. 

As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.

At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Creative Quality & Compliance Specialist, you’ll play an integral part in the overall quality and regulatory integrity of creative output across the Healthcare division, serving as the quality and compliance checkpoint within the creative production workflow. In this role, you’ll report directly to the Creative department and work alongside Creative Project Managers who own delivery timelines and task trafficking.

You will act as the gate through which every piece of creative passes before it reaches client Medical, Legal, and Regulatory (MLR) reviewers and again before it goes live. You'll review ads, landing pages, emails, social content, and video for MLR regulatory compliance, brand and design standards, and copy accuracy. Additionally, you’ll operate hands-on inside Veeva Vault PromoMats-managing claims, annotations, references, and submission packages-while building and refining the quality standards the creative team works against to raise the bar across the healthcare portfolio.

While your primary authority is quality and compliance, you’ll also support the creative production workflow by maintaining deliverable trackers, coordinating feedback cycles with client stakeholders, and trafficking tasks between the creative team and client POCs. As the Creative Project Manager and Account PM lead delivery management at scale, you will keep the creative lane organized and moving while ensuring nothing ships that shouldn’t.

Key Responsibilities:

• Pre-Submission Compliance QA: Review all creative assets against MLR requirements - claims accuracy, fair balance, ISI placement, reference linking, branded vs. unbranded vs. disease-awareness rules - before they enter client Medical, Legal, and Regulatory review.
• Post-Approval Launch QA: Final quality proof of approved assets - landing pages, ads, emails, creative - before they go live, confirming that approved content was implemented correctly and no errors were introduced in production.
• Veeva Vault PromoMats Operations: Own the hands-on Veeva workflow - annotating assets, entering and linking claims, managing references, tracking submission status, and packaging 2253 filings.
• Brand & Design Standards Enforcement: Review creative output for visual consistency, spec adherence, and style guide compliance across all healthcare client deliverables.
• Copy Quality Review: Review all copy for grammar, tone, messaging accuracy, and alignment with approved claims and client brand voice.
• QA Process Documentation & Refinement: Build, maintain, and continuously improve the quality and compliance standards, checklists, and review processes the creative team follows.
• Creative Workflow Coordination: Support creative production operations alongside the Creative Project Manager and Account PM - maintaining Asana boards and deliverable trackers, communicating timelines and managing feedback cycles with client stakeholders, trafficking tasks between the creative team and client POCs, coordinating with cross-channel PMs on shared deliverables, and organizing client-provided assets within Power Digital’s file structure.
• Employ AI technologies to enhance and optimize business processes.
• Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department.
• Other applicable or related duties as assigned.

Role Requirements:

• 4+ years in healthcare or pharmaceutical creative production, agency or in-house, with direct exposure to MLR review workflows
• Demonstrated understanding of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness content rules, and 2253 filing requirements
• Veeva Vault PromoMats experience (annotating, claims management, submission tracking) highly preferred
• Strong eye for brand consistency, design quality, and copy accuracy across digital formats (paid social, display, landing pages, email)
• Process-oriented with the ability to document, maintain, and improve QA standards without external direction
• Comfortable reviewing and providing clear, actionable feedback on creative work from designers, copywriters, and freelancers
• Proficiency with Asana or comparable project management platforms
• Experience working alongside project management teams in a fast-paced agency environment
• Bonus: Veeva PromoMats certification, experience with modular content strategies, or prior work across both pharma-regulated and non-regulated healthcare clients

Key Performance Indicators (KPIs)

• First-pass approval rate: 80%+ of assets cleared by client M/L/R reviewers on first submission
• QA turnaround time: internal reviews completed within defined SLA (e.g. 24-48 hours)
• Pre-launch error rate: <2% of launched assets requiring post-launch correction
• 100% accuracy on 2253 filings and regulatory submission packaging
• Documented QA standards maintained and current across all supported accounts

Most Important Things (MITs)

• Establish the pre-submission and pre-launch QA checkpoints as defined, repeatable stages in the creative workflow.
• Own the Veeva PromoMats workflow for assigned accounts - claims, annotations, references, and submissions operating cleanly from day one.
• Build and maintain the QA standards documentation (checklists, compliance reference guides, brand review criteria) the creative team works against.
• Develop a working rhythm with Creative Project Managers so that QA is a checkpoint in the pipeline, not a bottleneck.

Benefits & Perks:

• Base salary paid in USD + commission opportunities
• Unlimited Time Off available on day one
• Fully flex work environment: full-remote, in-office, or hybrid
• Healthcare stipend: $50/month to support your healthcare or insurance costs
• National Holidays + 2 Mental Health Recharge Days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at [email protected] before taking any further action in relation to the correspondence.