{"id":674527,"url":"https://alion.io/job/powerdash-operations-manager","title":"Operations Manager","company":{"id":685343,"name":"PowerDash","domain":"powerdash.com","url":"https://alion.io/company/powerdash","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":186000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-03-03T00:00:00Z","employer_posted_date":"2026-03-03","last_verified_at":"2026-11-02T04:09:39Z","board_verified":true,"closed_at":null,"days_open":244,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":244},"description":"PowerDash is on a mission to facilitate the transition to renewable energy by enabling stakeholders to realize the full value of their renewable energy systems. We provide a web application that our customers use to monitor, optimize, and monetize their energy systems, in addition to acting as an approved reporter for Renewable Portfolio Standard incentive programs.\nAs a B Corp, we strive to deliver an excellent customer experience, treat our employees well, and act as stewards of the environment. We're a small team based in Harvard Square, with a collaborative, light-filled office and a provision for hybrid work schedules. We are an equal opportunity employer. We value diversity, focusing our hiring on quality of heart and mind regardless of background.\nWe’re looking for someone with willingness to engage with both operations strategy and in-the-trenches operations tasks, using AI in ethical ways. There should be a readiness to work with complex information domains in renewable energy and SaaS subscription management.\nKey Responsibilities\nOversee finance operations, including subscription renewal management\nFulfill equipment sales orders, including processing orders, handling some partner integration tasks, and sending invoices\nManage procurement/fulfillment relationships for equipment sales associated with commercial system monitoring orders\nHelp implement AI-based functions to reduce repetitive operations tasks while ensuring quality customer support, both in external platforms like Zendesk and in our own app \nConduct tax reporting, including sales tax reporting\nImprove contract management, using automations\nManage our relationship with our external bookkeeping consulting firm\nOversee some Human Resources functions, using tools like Gusto and Workable\nRequirements\nResourceful approach to operations in a small technology/software company context, with experience 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