# Retail & Customer Service Associate

Office Works is a leading provider of office furniture, supplies, business technology solutions, and managed services for clients across Southwestern Ontario. We are committed to delivering exceptional service and innovative solutions that help businesses operate efficiently. As a Retail & Customer Service Associate, you will play a pivotal role in ensuring excellent customer service to support our clients. We’re looking for a friendly, dependable, and organized individual to join our retail store, office supply operations, and customer service team. If you enjoy helping people, staying organized, and handling a variety of tasks, we’d love to hear from you. We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans. Key Responsibilities Include: Help walk-in customers and manage relationships with business clients for office supply orders. Process orders, create quotes, purchases, and maintain inventory for our retail store. Provide printing, copying, scanning, laminating and shredding services, making stamps, and processing cheque orders. Prepar

- **Id**: 3881444
- **Url**: <https://alion.io/job/powergroup-resources-retail-customer-service-associate>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T18:15:47Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-13T19:23:57Z
- **Board verified**: yes
- **Days open**: 7
- **Description format**: text
- **Description chars**: 2115
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Recruiting & Staffing, Payroll Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 4509022
- **Name**: POWERGROUP Resources
- **Domain**: powergroupresources.com
- **Url**: <https://alion.io/company/power-group-resources>
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no
- **Ats vendor**: Workable

## Salary

- **Min**: 21
- **Max**: 23
- **Currency**: CAD
- **Period**: hour
- **Usd annual**: 32000

## Trust

- **Level**: ok
- **Days open**: 7

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T18:15:47Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 26
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-12T10:38:37Z

## Pay

- **Stated usd annual**: 32000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.