{"id":4043976,"url":"https://alion.io/job/ppcw-clinical-informatics-coordinator","title":"Clinical Informatics Coordinator","company":{"id":2968377,"name":"Ppcw","domain":"ppcw.org","url":"https://alion.io/company/ppcw","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":39,"currency":"USD","period":"hour","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T11:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T00:26:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Troubleshoot Epic issues and maintain EHR helpdesk and JIRA tickets.\nSupport routine EHR maintenance, testing, configuration, and upgrades.\nCoordinate with Patient Services, EHR stakeholders, and Betterhealth to improve workflows.\nCommunicate system changes, reminders, and operational updates to staff.\nDeliver at-elbow support and EHR training at PPCW locations.\nDevelop and update training guides, manuals, and e-learning resources.\nHelp onboard employees to EHR and related ticketing systems.\nSchedule & Location\nWork location: Portland or Eugene (Hybrid).\nFull-time (37.5 hours/week), Monday–Friday. Hybrid work flexibility will be discussed during interviews. In-person work is based at the Flanagan Regional Service Center in Portland or Eugene Regional Service Center, with occasional travel to PPCW health centers. Remote work must be performed within Oregon or Washington.\nEmployees may occasionally be asked or required to work other days (including weekends), hours, or locations to meet operational needs.\nWhat We're Looking For\nRequired qualifications\nHigh school diploma or GED.\nTwo years of experience in health care, preferably as a Clinic Assistant.\nOne year of experience using the Epic EHR system used by Planned Parenthood.\nWillingness and ability to become an Epic Credentialed Trainer.\nDemonstrated excellence in customer service.\nValid driver’s license and current insurance for work-related driving.\nHelpful additional experience includes EHR implementation, helpdesk ticketing, systems change, training, and health center workflows.\nPay & Growth\n$26.80–$39.05/hour\nRepresented, hourly (non-exempt). Pay placement is based on relevant experience and internal equity; represented wages follow the applicable collective bargaining agreement.\nWhy Work at PPCW?\nPlanned Parenthood has a long history of providing essential sexual and reproductive health care, education, and support. At PPCW, you will join colleagues committed to patient dignity, health equity, and reducing financial, social, and systemic barriers to care.\nWhether you support patients directly, lead a health center, or strengthen the systems behind the scenes, your work helps people receive the care and information they need.\nBenefits & Support\nEligible employees have access to a benefits package designed to support their health, stability, and growth:\nPaid time off (up to four weeks, increasing over time)\nNine paid holidays\nMedical, dental, and vision insurance (subject to eligibility)\n403(b) retirement plan with employer match\nConfidential employee assistance program (EAP)\nTraining and professional development opportunities","description_format":"text","description_chars":2627,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Women’s Health & Maternity"],"lifecycle":[{"event":"open","at":"2026-11-10T23:10:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":78000,"is_top_pay":true},"html_url":"https://alion.io/job/ppcw-clinical-informatics-coordinator","json_url":"https://alion.io/job/ppcw-clinical-informatics-coordinator.json","meta":{"generated_at":"2026-11-12T03:38:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968377},"rest":"https://alion.io/mcp/rest/get_company?id=2968377"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fppcw-clinical-informatics-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fppcw-clinical-informatics-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fppcw-clinical-informatics-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ppcw-clinical-informatics-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fppcw-clinical-informatics-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4043976}},{"tool":"search_jobs","arguments":{"company":"ppcw.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4043976},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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