{"id":2597247,"url":"https://alion.io/job/ppg-global-technical-support-manager-protective-marine-coatings","title":"Global Technical Support Manager, Protective & Marine Coatings","company":{"id":8313,"name":"PPG","domain":"ppg.com","url":"https://alion.io/company/ppg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":102,"ghost_share":0,"stale_share":0.892,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy","Wrocław, Poland","United States"],"countries":["IT","PL","US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":180000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-06T14:10:44Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"PPG is seeking a Global Technical Support Manager to lead the delivery of high-quality, responsive technical support within PMC Protective.\nThis role is critical in ensuring best-in-class customer support for complex and high-value projects, strengthening customer relationships, and supporting business growth through technical excellence and agility.\nThis role is open to a remote location; We are seeking highly technical field knowledge in the PMC product line.\nKey Responsibilities\nLead and coordinate cross-regional technical support efforts, ensuring seamless collaboration, knowledge sharing, and alignment with regional and local technical support teams across geographies\nProvide timely and accurate technical support to global customers, KAM teams, and internal stakeholders\nSupport complex projects and applications, including FPSO/FLNG, infrastructure, and industrial segments\nReview and contribute to owner and EPC specifications, ensuring alignment with test data and real-world performance\nPrepare technical statements, reports, and guarantee support documentation\nDeliver technical presentations and workshops to customers, Owners, and EPCs\nSupport specialized system selection based on application requirements\nAct as a key interface between Product Management, Engineering, R&D, and regional teams\nProvide technical support to Global Product Managers and contribute to product development\nEnsure availability and communication of standards, certifications, and test data\nManage a high volume of global technical requests, prioritizing critical and complex inquiries\nBusiness Impact\nStrengthens customer confidence and long-term relationships\nDrives project specification wins and successful execution\nEnhances PPG’s competitive differentiation through responsiveness and expertise\nSupports business protection and growth in key accounts globally\nKey Competencies\nStrong technical expertise and problem-solving skills\nExcellent communication and customer-facing abilities\nHigh level of responsiveness and accountability\nAbility to work across global, cross-functional teams\nStrong organizational and prioritization skills in a fast-paced environment\nQualifications\nDegree in Engineering, Chemistry, Materials Science, or related field\nStrong experience in Protective & Marine coatings or comparable industries, Strong business acumen\nProven background in technical support, project engineering, or specification management\nExperience with complex global projects (e.g., Marine, EPC-driven environments) preferred\nKnowledge of industry standards, certifications, and testing protocols. Ability to think outside the box\nWhy Join PPG PMC?\nAt PPG, technical excellence and customer responsiveness are at the core of our success. In this role, you will play a strategic part in shaping customer trust, securing key projects, and reinforcing PPG’s position as a global leader in Protective & Marine Coatings.\n#Benefits - Medical, Dental, Vision, and 401K\nAbout us:\nPPG: WE PROTECT AND BEAUTIFY THE WORLD ®\nThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.\nThe PPG Way 2030\nWe are customer champions\nProactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.\nWe act with purpose and speed\nAgile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.\nWe are excellent operators\nProductive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.\nWe compete to win\nFuture-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.\nWe are PPG proud\nStrong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.\nAt PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.\nPPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.\nIf you need an adjustment due to a disability, please email .\nPPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. \nOur employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.\nPPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.","description_format":"text","description_chars":6222,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Energy & Utilities","Manufacturing","Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-15T07:29:28Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.423,"p_room":0.45,"age_days":23,"expected_fill_days":15,"reasons":["conf:4","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/ppg-global-technical-support-manager-protective-marine-coatings","json_url":"https://alion.io/job/ppg-global-technical-support-manager-protective-marine-coatings.json","meta":{"generated_at":"2026-11-06T15:17:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28489,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8313},"rest":"https://alion.io/mcp/rest/get_company?id=8313"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fppg-global-technical-support-manager-protective-marine-coatings"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fppg-global-technical-support-manager-protective-marine-coatings"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fppg-global-technical-support-manager-protective-marine-coatings"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ppg-global-technical-support-manager-protective-marine-coatings\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fppg-global-technical-support-manager-protective-marine-coatings"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2597247}},{"tool":"search_jobs","arguments":{"company":"ppg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2597247},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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