Operations Coordinator

The Operations Coordinator works under the direction of the Director of Centralized Operations to provide indirect assistance to patient care and clinical operations. This position is responsible for good faith estimates for self-pay patients, data entry of KS ITOP worksheets, project assistance with expansion of health services and centers and assisting with inventory management. The Health Services Operations Coordinator will work closely with the Centralized Operations Team to ensure all health centers are supported, allowing direct patient care teams to provide optimal patient and staff experiences.

Essential Job Functions

• Coordinate Good Faith estimates for self-pay patients; including pulling reports from clinical management system (EPIC), generating personal patient estimates, and sending to patients prior to their appointment.
• Responsible for accurate and timely data entry of ITOP worksheets into the KDHE VRV website for all Kansas health centers performing abortions.
• Serves as point of contact for PPGP laboratory vendors.
• Assists with inventory management, order fulfillment and vendor management.
• Coordinates with the Health Services and Centralized Operations team on process improvement projects.
• Develops, tracks, and documents requests for operations, including with the expansion of PPGP affiliate health centers and services.
• Assists CHPPGP contract physicians in completing and submitting expense reports for approval.
• May perform other coordinator or technical duties. Other duties as assigned.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/ Expected Hours of Work

• This is a full-time position. PPGP’s basic workweek is 37.5 hours.
• Work day is 7.5 hours.

Education and Experience

• Experience with EHR (Epic preferred)
• 1 year experience in coordinating projects
• Great verbal and written communication
• Must be flexible and able to shift priorities as needed and willing to carry a mobile phone and respond to user problems quickly.
• Must have valid driver’s license and be able to travel to multiple office locations in a broad geographic area.
• Commitment to providing services to a diverse range of clients and to the goals of Planned Parenthood Great Plains is essential