{"id":2049029,"url":"https://alion.io/job/ppl-first-account-manager","title":"Account Manager","company":{"id":1932483,"name":"PPL First","domain":"pplfirst.com","url":"https://alion.io/company/pplfirst","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":73000,"max":93000,"currency":"USD","period":"year","gross":null,"usd_annual":93000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T21:02:24Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T18:49:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nPublic Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.\nOur culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).\nMust reside in Florida to be eligible for this position\nJob Summary\nThis Account Manager serves as the primary point of contact for clients, building strong relationships, managing project deliverables, and ensuring client expectations are met throughout the engagement lifecycle. The role partners closely with internal teams and key stakeholders to coordinate project activities, provide strategic guidance, mitigate risks, and deliver high-quality solutions that meet contractual and organizational standards. In addition to client management, the Account Manager drives business growth by identifying upsell opportunities, leading sales presentations and demonstrations, supporting proposal development, and cultivating prospective client relationships. This position also provides leadership and mentorship to team members, oversees staff performance and development, and plays an active role in hiring and developing future client partnership leaders. Success in this role requires strong relationship management, project leadership, communication, analytical thinking, and the ability to manage multiple priorities while maintaining a focus on process improvement and client satisfaction.\nKey Responsibilities\nClient Relationship Management\nServes as primary and back-up contact for client engagements.\nMaintains client relationships.\nParticipate in key stakeholder meetings.\nPresents written/verbal status reports to clients.\nReviews and updates critical client documents on a regular basis\nProduct and Subject Matter Expertise\nFunctions as subject matter expert on PPL’s products\nReinforces and sets client expectations regarding PPL’s product application model during implementation.\nServes as an internal consultant to other projects or practice areas.\nProject Management and Cross-Functional Coordination\nCoordinates project requirements and client expectations among functional groups and with client\nCreates and manages internal project work plans.\nEnsuring the quality of work produced meets PPL and contractual standards.\nDevelop recommended solutions to mitigate or avoid risks.\nBusiness Development and Sales\nManages and coordinates proposal development research, financial analysis, writing, and production.\nIdentifies and act on opportunities for upselling to current clients.\nIdentifies and meets with prospective clients.\nRecord business development activities\nLeads sales presentations and system demonstrations.\nTraining and Program Oversight\nOversees contracted training programs and internal training sessions.\nPeople Leadership and Talent Development\nManages multiple staff while providing mentoring, advice, and guidance to direct reports.\nMonitors staff performance and follows up on areas of deficiency.\nDevelops next set of client partnership leaders.\nMaking final decisions on staff hiring\nRequirements\nExcellent client relationship management skills \nDemonstrated project management and supervisory skills. \nAbility to follow, critically evaluate and improve current processes. \nExcellent oral and written communication skills. \nStrong analytical, organizational and presentation skills. \nExcellent PC skills in Microsoft Office products. \nAbility to analyze data and draw appropriate conclusions. \nDemonstrated effective public speaking skills\nDetailed and process improvement oriented. \nAbility to take initiative and move daily work forward. \nAbility to see the big picture while working at the detailed level to move projects forward within specific timeline and budget. \nStrong skills in the areas of interpersonal communication, analysis, critical thinking, organization, attention to detail, and multitasking. \nQualifications:\nEducation: Bachelor's degree or 9 years’ experience required; Master's degree preferred. Substantial professional experience may be considered in lieu of a formal degree.\nExperience: 7-9 years prior supervisory experience required; Demonstrated financial and business management experience required; Finance and accounting systems experience preferred; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus.\nCertifications: PMP a plus.\nWorking Conditions:\nRemote with occasional travel within the state of Florida.\nMust reside in Florida.\nCompensation: $73,000 - $93,000\nThis role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.\nThe above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified\nPPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":7225,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-07T21:02:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:10","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":93000,"is_top_pay":false},"html_url":"https://alion.io/job/ppl-first-account-manager","json_url":"https://alion.io/job/ppl-first-account-manager.json","meta":{"generated_at":"2026-10-13T12:55:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20073,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1932483},"rest":"https://alion.io/mcp/rest/get_company?id=1932483"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fppl-first-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fppl-first-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fppl-first-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ppl-first-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fppl-first-account-manager"}]}