# Manager, Referral Clerk

Job Summary: The Referral Clerk Manager plays a vital leadership role in coordinating and optimizing the referral process, ensuring that members are efficiently and accurately connected with the right referral attorney. This role requires a unique blend of operational oversight, people management, and relationship-building skills to maintain smooth day-to-day operations while driving continuous improvements in service delivery.As the primary manager of the referral team, the Referral Clerk Manager provides direction, training, and mentorship to staff, ensuring team members are well-prepared to manage referral requests with speed, accuracy, and professionalism. By establishing clear workflows, monitoring productivity, and maintaining quality standards, this role ensures the department operates at peak efficiency. Beyond team leadership, the Referral Clerk Manager serves as a central liaison between members, referral attorneys, and provider law firms. This includes managing conflict referrals, identifying and resolving potential conflicts of interest, and addressing member needs with a solutions-oriented approach. The position demands strong judgment and discretion to ensure that sen

- **Id**: 4315648
- **Url**: <https://alion.io/job/pplsi-manager-referral-clerk>
- **Role**: Administrative
- **Role family**: Administrative
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T00:00:00Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-14T15:48:14Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 6963
- **Description truncated**: no
- **Benefits**: Company events, Parental leave, Retirement plans
- **Relocation offered**: no
- **Industries**: Legal Services

## Company

- **Id**: 3089127
- **Name**: Pplsi
- **Domain**: pplsi.com
- **Url**: <https://alion.io/company/pplsi>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Salary

- **Min**: 35000
- **Max**: 50000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 50000

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-14T15:48:14Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 24
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-14T18:59:59Z

## Pay

- **Stated usd annual**: 50000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.