Health Center Manager III

Position Summary: Planned Parenthood of Southern New England has an opening for a full time (37.5) Health Center Manager III for our New Haven Health Center.

Essential Functions:

• Ensures high quality health care services that support the whole person
• Creates a great workplace that attracts, fully engages and retains great talent
• Ensuring that the health center provides client centered services; makes certain all decisions reflect the best interest of the clients
• Ensures business success and sustainability; responsible for identifying and seeking opportunities to grow the health center
• Ensures excellent customer service and retention by providing leadership, creating effective partnerships and building highly collaborative relationships within the center and externally
• Create and maintain an environment in which staff feel appreciated and recognized for their work
• Ensures that the health center is in compliance with all regulatory and quality standards
• Engages as a community ambassador; identifies and builds relationships with key community contacts as a way to build partnerships and connect community members to PPSNE
• Provide services that are culturally and linguistically competent
• Responsible for all health center operations; processes, protocols and personnel

Key Requirements

• Must have a strong understanding and personal commitment to reproductive rights and the goals and responsibilities of PPSNE
• Able to manage a thriving team in a fast paced and dynamic environment
• Excellent organizational, communication and sound decision making skills
• Demonstrated ability to handle highly confidential information with diplomacy and tact
• Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our patients, communities, and healthcare systems
• Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people
• Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference
• Transparent decision-making. Experience communicating decision effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input
• Bachelor’s level Degree from an accredited college or university and/or comparable training and job experience required
• Working knowledge in Microsoft Word, Excel, and Outlook is required
• Must be able to work mornings, evenings, weekends and have a reliable form of transportation
• Bi-lingual English/Spanish or bi-cultural candidate preferred