{"id":4123333,"url":"https://alion.io/job/pqchc-intake-administrator-bilingual","title":"Intake Administrator (Bilingual)","company":{"id":2278240,"name":"PQCHC","domain":"pqchc.com","url":"https://alion.io/company/pqchc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23364,"max":27489,"currency":"CAD","period":"week","gross":null,"usd_annual":1003756},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-16T04:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T00:53:11Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Job Title: Intake Administrator (Bilingual)Department: Integrated HealthcareStatus and Hours: Regular Full-Time (35h/wk) Pay scale: $23.364 to $27.489/hReports to: Clinical Manager, Primary CareDeadline: Until Filled\nBenefits include:\n4 weeks vacation plus other leave entitlements\nExtended Group Health benefits\nFlexible Health & Wellness Spending Account\nHOOPP\nThis position is an existing vacancy. \nWho are we? Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation. \n\nJob Summary \nThe Intake Administrator processes internal and external referrals for Allied Health Services at PQCHC. This role also provides comprehensive administrative and coordination support to a team of System Navigators who assist clients in accessing health, social, and community services. The Intake Administrator plays a critical function in ensuring smooth day-to-day operations, supporting client intake, referrals, documentation, coordinating schedules, and maintaining accurate records and data systems. Working in a dynamic, client-centred environment, the Intake Administrator acts as a key liaison between the Allied Health teams, internal departments, and external partners. The role requires strong organizational and communication skills, sound judgment, and the ability to manage multiple priorities while maintaining confidentiality and a high standard of service.\n\nJob Specific Responsibilities \nAdministrative & Operational Support\nProcess internal and external referrals for Allied Health Services\nProvide day-to-day administrative support to the System Navigation team, including calendar management, meeting coordination, and logistics\nPrepare, format, and distribute documents, reports, and correspondence\nMaintain organized digital and physical filing systems\nSupport onboarding of new staff and coordination of team resources\nClient Intake & Coordination\nGreet clients in a welcoming, patient, non-judgemental fashion, on arrival for appointments\nSupport client intake processes, including receiving referrals, collecting required documentation, and entering information into databases\nRespond to general inquiries from clients and partners, redirecting as appropriate\nAssist in scheduling client appointments and follow-ups\nEnsure client records are accurate, complete, and up to date\nData Management & Reporting\nMaintain and update client information systems and service tracking tools\nSupport data collection, basic analysis, and report generation for program monitoring and evaluation\nEnsure data integrity and compliance with organizational and privacy standards\nTeam & Partner Coordination\nAct as a point of contact for internal teams and external service providers\nCoordinate meetings, case conferences, and partner engagements\nTrack action items and follow up on deliverables as needed\nLogistical Support\nAssist with supply tracking and management\nSupport event logistics, workshops, or community outreach activities as required\nConfidentiality & Compliance\nHandle sensitive client and organizational information with a high level of confidentiality\nEnsure compliance with privacy legislation, organizational policies, and documentation standards\n\nQualifications \nEducation & Experience\nDiploma or certificate in Office Administration, Business Administration, Health Administration, or a related field\n2–4 years of experience in an administrative role, preferably in healthcare, social services, or a community-based setting\nBilingual essential (English and French). Fluency in any other language would be an asset\nSkills & Competencies\nStrong organizational and time management skills with the ability to manage competing priorities\nExcellent verbal and written communication skills\nHigh attention to detail and accuracy in data entry and documentation\nProficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with databases or client management systems (e.g., PS Suites)\nAbility to work independently and collaboratively in a team environment\nDemonstrated ability to handle sensitive information with discretion\nAssets\nExperience supporting system navigation, case management, allied health or client service teams\nKnowledge of community resources and social service systems\nValid First Aid and CPR (level C) required","description_format":"text","description_chars":4794,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-11-12T00:53:11Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.482,"p_room":0.36,"age_days":56,"expected_fill_days":29,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-12T02:14:09Z"},"pay":{"stated_usd_annual":1003756,"is_top_pay":true},"html_url":"https://alion.io/job/pqchc-intake-administrator-bilingual","json_url":"https://alion.io/job/pqchc-intake-administrator-bilingual.json","meta":{"generated_at":"2026-11-12T02:14:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2278240},"rest":"https://alion.io/mcp/rest/get_company?id=2278240"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpqchc-intake-administrator-bilingual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpqchc-intake-administrator-bilingual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpqchc-intake-administrator-bilingual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pqchc-intake-administrator-bilingual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpqchc-intake-administrator-bilingual"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4123333}},{"tool":"search_jobs","arguments":{"company":"pqchc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4123333},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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