{"id":2992776,"url":"https://alion.io/job/practice-plus-group-patients-receptionist","title":"Patients Receptionist","company":{"id":1945388,"name":"Practice Plus Group","domain":"practiceplusgroup.com","url":"https://alion.io/company/practiceplusgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plymouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T09:28:29Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T07:58:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About The Role\nUNLOCK YOUR BEST WORK LIFE\n+ make a difference for every patient\nPatient Receptionist -6 Month, Fixed Term Contract (FTC)\n37.5 hours per week\nWith the ever-increasing number of treatments and care we give to patients, our professional and detailed Administration department is need of an additional full-time Patient Receptionist to join and assist the team at our Plymouth hospital\nWhat skills do you have that make you a good receptionist?\nAre you naturally welcoming person, who gains personal value from offering help and support?\nAre you able to thrive in a fast paced and challenging environment, yet still ensure every step of every administration process is covered from start to finish?\nYou’ll be playing your part of a small yet strong Patient Reception team, acting as the first point of contact for all patients and visitors, assisting in ensuring the smooth the operational function of the hospital. \nWorking Hours\nOur reception operates Monday to Friday 8.00am to 6.00pm\nSaturday 6.30am to 4.00pm and Sunday 8.00am to 4.00pm\nWorking shift patterns will be - Monday -Friday 6.30am to 2.30pm and 10.00am to 6.00pm on a rota basis working 1 Saturday in 4\nWhat you'll be doing\nBeing one of our Patient Receptionist , will see you meeting and greeting patients and visitors at reception, ensuring they have the necessary paperwork / ID.You will book them in, inform them of any information they require and make them comfortable whilst you inform the person whom they are to meet of their arrival.\nYou’ll answer calls from patients, GP surgeries and other hospital departments on all aspects relating to booking appointments, admissions and patient referrals, and or just general enquiries.\nYou will need to become familiar with the internal clinical system, as you will be using this daily!You’ll record patient attendance and any failures to attend following the Did Not Attend (DNA) administration process.\nYou will be accountable for opening up and closing down the reception following set procedures. The processing of mail incoming and outgoing will be a daily requirement, you’ll be managing the car parking pass allocation register.\nOn occasions, you will be providing help to the wider admin function in times of high pressure and staff shortages.\nWhat we’ll look for in you\nThe right fitPatient Receptionist will come from a very similar background carrying out effective administration tasks relating to patients or a large customer base.\nYou will be an effective communicator at all levels, able to ensure that all communications with patients is in a professional and courteous manner, which endorses the patient centred approach of the team.\nYou will have strong administration experience with good T skills able to pick up new systems easily.\nYou’ll be focus and committed on your delivery of set tasks and requirements, always looking to achieve a very good standard of work, if not higher.\nEverything we do is focused on providing a high standard of safe and effective patient care. When you’re part of the Practice Plus Group team, you don’t just have a job, you have a career!\nTo apply for the role, click on the link below. If you have any questions contact \nAll shortlisted candidate will be contacted but please note, Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.\nCandidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.\nSkills\nCustomer Service - Customer Service, Admin - Admin, Admin - Reception, Employers - Practice Plus Group, 1. Job Title - Consultant / Doctor, 4. Location - Plymouth, Admin - receptionist, Finance - Unit 4","description_format":"text","description_chars":3972,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Specialist Medical Practices"],"lifecycle":[{"event":"open","at":"2026-10-21T10:27:11Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.885,"p_room":0.945,"age_days":5,"expected_fill_days":14,"reasons":["conf:2","urgency","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/practice-plus-group-patients-receptionist","json_url":"https://alion.io/job/practice-plus-group-patients-receptionist.json","meta":{"generated_at":"2026-10-27T09:53:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11251,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1945388},"rest":"https://alion.io/mcp/rest/get_company?id=1945388"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpractice-plus-group-patients-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpractice-plus-group-patients-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpractice-plus-group-patients-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/practice-plus-group-patients-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpractice-plus-group-patients-receptionist"}]}