{"id":2198318,"url":"https://alion.io/job/practicetek-sr-product-manager-payments","title":"Sr. Product Manager - Payments","company":{"id":685459,"name":"PracticeTek","domain":"practicetek.com","url":"https://alion.io/company/practicetek","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Cortex","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Snowflake","optional":false},{"name":"Prometheus","optional":true}],"status":"live","first_seen_at":"2026-10-09T20:20:46Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-15T20:36:20Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About PracticeTek\nAt PracticeTek, we build technology that helps retail healthcare practices run more effortlessly. Our teams create solutions that support providers and patients across practice management, digital intake, analytics, marketing, electronic health records, and payments.\nAs one of the largest retail-healthcare technology providers in North America, PracticeTek supports 40,000+ clinics worldwide across Chiropractic, Wellbeing, Vision, and Dental. We are united by one mission: to revolutionize retail healthcare practices effortlessly.\nWe show up with consistent care, stay always ahead, keep a market-in mindset, make experiences feel effortless, own outcomes openly, and strive to do right in every decision.\nAt PracticeTek, you’ll get to:\nShape the future of healthcare with technology solutions that evolve to meet real-world needs. \nTeam up with passionate, talented people who care deeply about patients, providers, and making a difference. \nSee your impact firsthand by helping practices deliver care that is simpler, smarter, and better for everyone. \nGrow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. \nWhy You’ll Love It Here\nAs part of the TekTribe, you’ll enjoy:\nComprehensive health, dental, and vision coverage options \nWellness benefits that support lifestyle, behavioral health, and overall wellbeing \nFlexible paid time off, sick time, and 10 company-paid holidays \n401(k) plan with company match to help you build your future \nCulture Committee initiatives that spark connection, fun, and belonging \nA workplace powered by innovation, collaboration, and energy every day \nAbout PracticeTek Pay\nPracticeTek Pay brings embedded payments into the workflows retail healthcare practices use every day. This role will help shape payment capabilities that reduce friction for provders and patients, improve visibility into collections and reconciliation, and support scalable payment operations across PracticeTek’s portfolio.\nWhat You’ll Do\nHere’s how you’ll help bring our mission to life and show up as a Trusted Partner:\nOwn the PracticeTek Pay product strategy and roadmap: Define and prioritize embedded payment capabilities that improve provider cash flow, patient checkout, onboarding, reconciliation, reporting, and operational efficiency across PracticeTek brands. \nDrive the full product lifecycle for payments initiatives: Lead discovery, requirements, prioritization, delivery, launch readiness, and post-launch iteration in partnership with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success. \nServe as the product expert for partners and workflows: Partner with internal teams and external vendors, including Adyen, Zentact, Salesforce, and other third-party providers to support cross-functional outcomes. \nHow Success is Measured\nHere’s how we’ll know you’re making an impact and raising the bar:\nPracticeTek Pay roadmap execution: Delivers prioritized payments roadmap commitments on time, with clear business cases, requirements, stakeholder alignment, launch plans, and measurable post-launch outcomes. \nPayments adoption and activation: Improves merchant onboarding completion, activation rates, payment feature adoption, and successful processing volume against agreed targets. \nOperational efficiency and issue reduction: Reduces payment-related escalations, onboarding friction, reconciliation gaps, underwriting delays, and repeat support issues through better product workflows, documentation, and integrations. \nRevenue and margin optimization: Identifies and executes opportunities to improve payments revenue, interchange performance, cost visibility, transaction routing, and partner performance. \nStakeholder and customer impact: Builds strong feedback loops with practitioners, internal teams, and third-party partners, translating insights into product improvements that make payments simpler, faster, and more reliable. \nWhat You Bring\nYour unique talents are what make you shine. For this role, success looks like:\nMinimum of six years of SaaS product management experience, preferably with healthcare payments. \nExperience owning payments products or workflows involving processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk, reconciliation, reporting, or partner integrations. \nProven ability to translate customer insights, operational pain points, business goals, and payments data into clear product requirements, roadmap priorities, and measurable outcomes. \nStrong cross-functional leadership skills, with experience partnering closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors. \nPreferred analytical and technical fluency, including comfort with data analysis, AI-enabled product requirements, and modern tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms. \nReady to Join?\nIf you’re excited to bring your ideas, energy, and expertise to a team shaping the future of healthcare, we’d love to hear from you. Apply today and help us make healthcare simpler, smarter, and Better.Together.\nThe Fine Print\nPracticeTek determines compensation using market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $150,000 - $175,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.\nPracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. 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