{"id":3435069,"url":"https://alion.io/job/prada-group-prada-client-advisor-geneva","title":"PRADA Client Advisor Geneva","company":{"id":2075011,"name":"Prada Group","domain":"pradagroup.com","url":"https://alion.io/company/pradagroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Geneva, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T02:22:52Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T01:50:01Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.\nJOB PURPOSE\nAs Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Clients at the center, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.\nYou convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada Brand.\nYou hold yourself accountable to achieve your individual and store sales target, acting as proactive player in ensuring the best service and responding to the customer needs, both in store and on e-commerce channel.\n\nRESPONSABILITIES:\nPlace the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;\nBe driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;\nBe driven to exceed KPI goals, ensuring the highest quality of sales and customer service;\nDemonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;\nCapture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;\nFollow up with the Clients, using the CRM tools, in order to strengthen thelong term relationship with clients;\nHost and conduct appointments either in presence or leveraging technology to do virtual appointments;\nEmbrace and promote the Omni Channel mindset;\nBuild and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the clients and to give advises;\nTake ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;\nOperate with the highest level of care and respect for the Products;\nUtilize Company digital tools actively to offer a complete and integrated luxury experience;\nWork in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;\nAct in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;\nWork as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.\nKNOWLEDGE AND SKILLS\nPrevious experience in a Client Advisor, Sales Assistant or similar role, preferably within the luxury fashion or premium retail sector.\nStrong customer orientation and excellent interpersonal and communication skills, with the ability to build long-term relationships with clients and provide a high-level, personalized shopping experience.\nPassion for fashion and luxury, with a genuine interest in the brand, its products and heritage, and the ability to effectively communicate product knowledge to clients.\nResults-oriented, proactive and flexible, with a strong team spirit and the ability to work in a dynamic, fast-paced retail environment while contributing to the achievement of individual and store targets.\nThese activities are intended to be illustrative and not exhaustive.\nJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.\nPrada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.","description_format":"text","description_chars":4476,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Luxury Goods & Designer Brands","Bags, Luggage & Leather Goods"],"lifecycle":[{"event":"open","at":"2026-10-29T02:22:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/prada-group-prada-client-advisor-geneva","json_url":"https://alion.io/job/prada-group-prada-client-advisor-geneva.json","meta":{"generated_at":"2026-10-31T02:56:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4170,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2075011},"rest":"https://alion.io/mcp/rest/get_company?id=2075011"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprada-group-prada-client-advisor-geneva"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprada-group-prada-client-advisor-geneva"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprada-group-prada-client-advisor-geneva"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prada-group-prada-client-advisor-geneva\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprada-group-prada-client-advisor-geneva"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3435069}},{"tool":"search_jobs","arguments":{"company":"pradagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3435069},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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