{"id":1347140,"url":"https://alion.io/job/pradagroup-prada-in-store-training-manager-selfridges","title":"PRADA In-Store Training Manager, Selfridges","company":{"id":2075011,"name":"Prada Group","domain":"pradagroup.com","url":"https://alion.io/company/pradagroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":518},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-30T02:00:00Z","employer_posted_date":"2026-08-30","last_verified_at":"2026-10-27T00:01:55Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.\nJOB PURPOSE \n\nAs Prada In-Store Training Manager, you will Support Store Manager in bringing to the store to full potential, achieving business results and qualitative objectives. You will convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You will be the first Prada Ambassador in the store, fostering a culture of Empathy, Warmth, Passion and Proactivity in line with Prada Client Experience. This role is based in store and requires a regular on-site presence.\nRESPONSIBILITIES\nPlans and cascades training programs in line with global, local and store priorities\nPromotes a culture of Shadowing: Observation, Feedback and Coaching at all Store levels\nSupports Store Leadership in Team development and driving performance of individual Client Advisors\nEnsures an effective Client Journey implementation impacting among others on Conversion, Clienteling, Leathergoods Mindset, Zoning, etc.\nIdentify training needs in line with business priorities\nDevelop training action plans at a Store & Client Advisor level\nLeverage in-store training tools: training sessions, coaching sessions, Daily Briefing moments, and best-practice sharing\nCollaborate with all other retail functions (e.g., Merchandising, CRM, Events, etc.) to jointly organize and manage specific training activities\nPerform Team gap analysis and build individual coaching plans, and provide ongoing feedback on individual team member progress, performance and training level\nSupport Store Leadership to ensure full training contents cascading on Brand, Client Journey and Product knowledge\nDrive in-store training initiatives with active shop floor presence\nMonitor quality, impact and true retention of training content\nEnsure Store Team embraces a self-learning culture, with special attention to Retail Training Digital Tools (Training APP)\nLead a culture of in-store coaching prioritizing Client Advisors according to their needs and focusing on selling skills, Client Experience, Clienteling, Styling, Brand ambassadorship and High-End products\nFollow-up with individual Shadowing (Observation / Feedback / Coaching) on Store Leadership to ensure a seamless and correct one-to-one process in store (Coach the Coach)\nEnsure regular communication with Trainees, giving them continuous feedback on progress\nManage onboarding journeys for New Hires in the store by facilitating their in-store induction and partnering with HQ\nKNOWLEDGE AND SKILLS\nThe role requires strong training expertise combined with effective people management skills, enabling the development and performance of teams at all levels.\nStrong knowledge of KPIs, with particular focus on CRM performance and client engagement.\nBeing able to work in a team as well as alone.\nExcellent communication and interpersonal skills.\nFluency in English\nJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.\nPrada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.","description_format":"text","description_chars":3764,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Appliances","Commerce","Brewing & Beer","Cardiovascular Devices"],"lifecycle":[{"event":"open","at":"2026-09-27T17:07:16Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.291,"p_room":0.28,"age_days":57,"expected_fill_days":22,"reasons":["conf:36","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/pradagroup-prada-in-store-training-manager-selfridges","json_url":"https://alion.io/job/pradagroup-prada-in-store-training-manager-selfridges.json","meta":{"generated_at":"2026-10-27T04:15:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3781,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2075011},"rest":"https://alion.io/mcp/rest/get_company?id=2075011"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpradagroup-prada-in-store-training-manager-selfridges"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpradagroup-prada-in-store-training-manager-selfridges"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpradagroup-prada-in-store-training-manager-selfridges"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pradagroup-prada-in-store-training-manager-selfridges\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpradagroup-prada-in-store-training-manager-selfridges"}]}