{"id":3672216,"url":"https://alion.io/job/pragmatike-lifecycle-crm-specialist-remote-emea","title":"Lifecycle & CRM Specialist (Remote EMEA)","company":{"id":8591,"name":"Pragmatike","domain":"pragmatike.com","url":"https://alion.io/company/pragmatike","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["BA","BG","CZ","HU","KZ","PL","RO","RS","TR","UA","AM","EE","LV","LT","SK"],"hiring_countries_total":15,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Braze","optional":false},{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-03T09:24:47Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T11:41:54Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Location: Fully Remote (CET)\nStart Date: ASAP\nLanguage: Fluent English required\nType: Full-time (Contractor) - 3-month contract to start, with the opportunity to extend\nAbout the Opportunity\nPragmatike is recruiting on behalf of a fast-growing AI consumer technology company seeking a Lifecycle & CRM Specialist to build and optimize customer communication strategies across the entire user journey.\nYou'll own lifecycle marketing initiatives designed to improve user activation, subscription conversion, retention, and re-engagement. Working closely with product, marketing, and data teams, you'll develop automated communication flows, audience segments, and personalized campaigns across email, in-app messaging, and push notifications.\nThis is a hands-on role for someone who combines strong CRM expertise, analytical thinking, and an understanding of consumer subscription products, with the ability to build and execute lifecycle strategies independently.\nWhat You'll Do\nDevelop and manage lifecycle marketing programs covering onboarding, activation, subscription conversion, renewals, and win-back campaigns.\n\nBuild automated email journeys and personalized communication flows across the customer lifecycle.\n\nIdentify opportunities to convert free users into paying subscribers through targeted messaging and offers.\n\nDevelop re-engagement campaigns to reactivate inactive users and existing customer segments.\n\nCreate audience segments using behavioral, product, and subscription data.\n\nCollaborate with product and marketing teams to optimize in-app messaging, push notifications, and other communication channels.\n\nDesign and run A/B tests to optimize messaging, timing, offers, and channel performance.\n\nMonitor campaign performance, deliverability, and customer engagement metrics.\n\nAnalyze results and connect lifecycle initiatives to revenue, conversion, and retention outcomes.\n\nEnsure communication strategies comply with applicable privacy regulations and consent requirements.\n\nWhat We're Looking For\nProven experience in lifecycle marketing, CRM, or retention marketing, ideally within a consumer subscription business.\n\nHands-on experience building automated campaigns and customer journeys using platforms such as Braze, Customer.io, Iterable, or Klaviyo.\n\nStrong understanding of customer segmentation, personalization, and lifecycle automation.\n\nAnalytical mindset with the ability to independently build segments, analyze campaign results, and optimize performance.\n\nExperience managing email deliverability, list health, and campaign performance.\n\nUnderstanding of GDPR, CAN-SPAM, consent management, and international communication requirements.\n\nStrong copywriting skills and the ability to create or refine effective customer communications.\n\nAbility to develop strategy and independently execute campaigns.\n\nExcellent written English.\n\nNice to Have\nExperience with in-app messaging and push notifications across iOS and Android.\n\nKnowledge of email deliverability, domain reputation, and reactivation of dormant mailing lists.\n\nFamiliarity with subscription billing platforms and associated customer lifecycle events.\n\nExperience working with consumer applications where customer trust and communication tone are particularly important.\n\nExperience optimizing subscription revenue and customer lifetime value.\n\nWhy Join?\nThis is an opportunity to build and own the lifecycle marketing strategy of an innovative AI consumer product used by millions of people worldwide. You'll have the autonomy to develop new communication programs, experiment with different approaches, and directly influence subscription growth and long-term customer retention.\nThe company offers flexible working hours, generous vacation policies, a fully remote work environment, and the opportunity to influence the future of AI-powered consumer experiences.\nPragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.\nIn accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.","description_format":"text","description_chars":4545,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Generous vacation"],"hiring_locations":[{"name":"Bosnia and Herzegovina","iso":"BA","kind":"country"},{"name":"Bulgaria","iso":"BG","kind":"country"},{"name":"Czech Republic","iso":"CZ","kind":"country"},{"name":"Hungary","iso":"HU","kind":"country"},{"name":"Kazakhstan","iso":"KZ","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Romania","iso":"RO","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"Turkey","iso":"TR","kind":"country"},{"name":"Ukraine","iso":"UA","kind":"country"},{"name":"Armenia","iso":"AM","kind":"country"},{"name":"Estonia","iso":"EE","kind":"country"},{"name":"Latvia","iso":"LV","kind":"country"},{"name":"Lithuania","iso":"LT","kind":"country"},{"name":"Slovakia","iso":"SK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T09:37:56Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.539,"p_room":1,"age_days":6,"expected_fill_days":41,"reasons":["conf:0","agency","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/pragmatike-lifecycle-crm-specialist-remote-emea","json_url":"https://alion.io/job/pragmatike-lifecycle-crm-specialist-remote-emea.json","meta":{"generated_at":"2026-11-10T11:47:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27451,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8591},"rest":"https://alion.io/mcp/rest/get_company?id=8591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpragmatike-lifecycle-crm-specialist-remote-emea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpragmatike-lifecycle-crm-specialist-remote-emea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpragmatike-lifecycle-crm-specialist-remote-emea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pragmatike-lifecycle-crm-specialist-remote-emea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpragmatike-lifecycle-crm-specialist-remote-emea"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3672216}},{"tool":"search_jobs","arguments":{"company":"pragmatike.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3672216},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}