{"id":1958495,"url":"https://alion.io/job/pragmatike-senior-solutions-engineer-enterprise-compute","title":"Solutions Engineer – Enterprise Compute","company":{"id":8591,"name":"Pragmatike","domain":"pragmatike.com","url":"https://alion.io/company/pragmatike","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Paris, France"],"countries":["FR"],"hiring_countries":["FR","HR","CZ","IT","ME","PL","RO","RS","ES","TR","UA","AL","AM","EE","GR","LV","LT","MT","PT","BA"],"hiring_countries_total":20,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":159000,"period":"year","method":"role_seniority_country_cell","sample_n":15},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-10-06T11:43:25Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-26T18:17:43Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Location: Remote\nEmployment: Full-Time\nStart Date: ASAP\nExperience: 5+ years\nLanguage: Fluent English required | French is a PLUS\nIndustry: Cloud Infrastructure / GPU Compute / AI Infrastructure\nAbout the Opportunity\nPragmatike is hiring on behalf of a fast-growing GPU compute and cloud infrastructure company serving enterprise customers running demanding AI and compute workloads.\nAs the Senior Solutions Engineer, you will own the technical side of enterprise customer relationships from pre-sales through onboarding and ongoing production usage.\nYou will work closely with enterprise customers, account managers, product and infrastructure teams to make sure customers can successfully deploy, run and scale their workloads.\nThis is a highly autonomous, hands-on role for someone who enjoys solving complex infrastructure problems and taking full ownership of the customer experience.\nWhat You'll Do\nOwn enterprise customer onboarding: manage access, networking, storage, server handover and first workloads through to production.\n\nAct as the first technical point of contact for enterprise customers, understanding and troubleshooting issues before escalating to SRE or engineering when needed.\n\nOwn technical issues through resolution: provide context to internal teams, coordinate communication and ensure issues are closed properly.\n\nSupport pre-sales activities: lead technical discovery, solution design, sizing, demos and POCs alongside the commercial team.\n\nDesign and run POCs with clear technical success criteria and help customers move from evaluation to production.\n\nDebug customer workloads hands-on, including inference and multi-GPU workloads, working directly with customer engineering teams.\n\nMonitor account health proactively: identify technical risks, communicate incidents and RCAs, track uptime and surface potential issues before they become blockers.\n\nWork cross-functionally with Account Management, Product, SRE and Engineering to translate customer requirements into effective technical solutions.\n\nImprove the enterprise customer experience by identifying recurring technical problems and creating better onboarding and operational processes.\n\nWhat We're Looking For\n5+ years of experience as a Solutions Engineer, Solutions Architect, Technical Account Manager or similar customer-facing technical role.\n\nExperience working with cloud infrastructure, GPU infrastructure, AI infrastructure or enterprise compute.\n\nStrong hands-on knowledge of:\nLinux\n\nVirtual machines\n\nKubernetes\n\nNetworking\n\nStorage\n\nNVIDIA GPUs\n\nAbility to troubleshoot complex infrastructure and AI workloads alongside experienced customer engineers.\n\nExperience running technical demos, POCs, implementations or enterprise deployments.\n\nStrong understanding of production infrastructure and the ability to distinguish between customer-facing issues and underlying SRE/engineering problems.\n\nExcellent communication skills and the ability to explain complex technical concepts clearly to both technical and non-technical stakeholders.\n\nHighly proactive and autonomous: you should be comfortable identifying what needs to happen next without waiting for instructions.\n\nStrong ownership mentality. You follow problems through to resolution rather than simply passing them to another team.\n\nComfortable operating in a fast-moving environment where processes are still being built.\n\nFluent English is a MUST and French is preferrable\n\nWhat Success Looks Like\nIn this role, you will become the technical owner for a portfolio of enterprise customers.\nYou will be expected to independently manage customer onboarding, technical discovery, POCs, workload troubleshooting and ongoing account health, while partnering closely with the commercial and infrastructure teams.\nThe goal is simple: customers should be able to get their workloads running quickly, stay successful in production and have a strong technical partner throughout their journey.\n Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.","description_format":"text","description_chars":4983,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"},{"name":"Croatia","iso":"HR","kind":"country"},{"name":"Czech Republic","iso":"CZ","kind":"country"},{"name":"Italy","iso":"IT","kind":"country"},{"name":"Montenegro","iso":"ME","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Romania","iso":"RO","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"},{"name":"Turkey","iso":"TR","kind":"country"},{"name":"Ukraine","iso":"UA","kind":"country"},{"name":"Albania","iso":"AL","kind":"country"},{"name":"Armenia","iso":"AM","kind":"country"},{"name":"Estonia","iso":"EE","kind":"country"},{"name":"Paris","iso":null,"kind":"city"},{"name":"Greece","iso":"GR","kind":"country"},{"name":"Latvia","iso":"LV","kind":"country"},{"name":"Lithuania","iso":"LT","kind":"country"},{"name":"Malta","iso":"MT","kind":"country"},{"name":"Portugal","iso":"PT","kind":"country"},{"name":"Bosnia and Herzegovina","iso":"BA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T14:16:11Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":0.9,"age_days":19,"expected_fill_days":41,"reasons":["conf:1","agency","velocity","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/pragmatike-senior-solutions-engineer-enterprise-compute","json_url":"https://alion.io/job/pragmatike-senior-solutions-engineer-enterprise-compute.json","meta":{"generated_at":"2026-10-26T23:10:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8591},"rest":"https://alion.io/mcp/rest/get_company?id=8591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpragmatike-senior-solutions-engineer-enterprise-compute"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpragmatike-senior-solutions-engineer-enterprise-compute"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpragmatike-senior-solutions-engineer-enterprise-compute"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pragmatike-senior-solutions-engineer-enterprise-compute\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpragmatike-senior-solutions-engineer-enterprise-compute"}]}