Procurement Officer

Main Purpose

The purpose of this role is to support the delivery of procurement activity, supplier control and procurement governance across property management services within the portfolio.

Working across Property Management, Facilities Management, Asset Management and Finance, the Procurement Officer supports tender activity, supplier onboarding, contract records, procurement reporting, supplier performance tracking and cost control.

The role helps ensure the business buys well, follows agreed procurement processes, maintains accurate records, supports supplier accountability and provides practical procurement support to operational teams.

Success depends on being organised, commercially aware and able to turn agreed procurement plans into well-controlled day-to-day delivery. The postholder is expected to support multiple procurement workstreams, maintain documentation discipline, assist with supplier engagement and escalate risks, gaps or poor supplier performance where required.

This is a growth role within an expanding procurement function. A background in Facilities Management or Real Estate is required, ideally with a bias towards M&E.

Main Duties:

Procurement Delivery & Sourcing

• Support procurement activity across property management services, helping to balance value, quality, compliance and service delivery
• Assist with tender processes, including scope collation, supplier selection, RFQs, ITTs, clarifications, evaluation administration, recommendation packs and contract award documentation
• Run lower-risk sourcing activity and supplier exercises under the direction of the Procurement Manager or Procurement Lead
• Support the identification of supplier consolidation, cost saving, service improvement and contract management opportunities across the portfolio

Supplier Management & Performance

• Maintain the approved supplier database, including supplier vetting, onboarding, insurance checks, compliance documentation and periodic reviews
• Track supplier performance using agreed KPIs, SLAs, service review outputs and stakeholder feedback
• Escalate poor supplier performance, weak specifications, avoidable cost and non-compliance with agreed procurement routes
• Coordinate supplier reviews, contract renewals, retendering activity, mobilisation actions and performance improvement plans

Commercial Support & Analysis

• Support commercial negotiations by preparing data, supplier comparisons, pricing schedules, clarification logs and evaluation summaries
• Prepare regular reporting on procurement activity, supplier performance, contract status, savings, risks and opportunities
• Support with category planning, procurement strategy delivery and wider commercial initiatives

Stakeholder & Operational Support

• Work with Property Management, Facilities Management and Asset Management teams to gather requirements and ensure procurement activity reflects operational needs
• Provide practical procurement advice to operational and property teams and help ensure requirements are properly scoped before supplier engagement

Governance, Risk & Compliance

• Ensure procurement activity follows internal governance, approval, risk management and financial control requirements
• Support service charge discipline by keeping procurement decisions evidenced, auditable and capable of explanation to stakeholders

Process Improvement & Record Keeping

• Maintain accurate procurement records, contract documents, approval trails, supplier correspondence and audit evidence
• Identify recurring procurement issues, process gaps or inefficient supplier arrangements and recommend practical improvements

Mobilisation & Projects

• Support mobilisation, transition and new asset activity where supplier arrangements, procurement setup or service contracts are required

Requirements, Skills and Qualifications

• Procurement, supply chain, contract administration, supplier management or commercial support experience
• Experience in property, facilities management, real estate or operational services
• Good understanding of tendering, RFQs, supplier onboarding and procurement administration
• Able to support negotiations through clear preparation, analysis, documentation and follow-up
• Good understanding of contract records, procurement controls, approval processes and audit trails
• Commercial awareness across cost, value, service quality and operational risk
• Able to analyse spend, compare supplier proposals and produce clear summaries and recommendations
• Strong organisational skills and attention to detail across multiple procurement workstreams
• Confident stakeholder engagement across Property Management, Facilities Management, Asset Management and Finance
• Clear written reporting, communication and document management skills
• Comfortable using Microsoft Office, especially Excel, Word, and PowerPoint

Personal Qualities and Standards:

• Takes ownership of allocated procurement tasks
• Works with accuracy, pace and good judgement
• Challenges cost, quality and supplier assumptions appropriately
• Acts with commercial discipline and process awareness
• Communicates clearly and constructively
• Keeps suppliers, stakeholders and records properly organised
• Escalates risks, gaps and poor performance promptly
• Balances value, service and compliance properly
• Works collaboratively with operational teams
• Identifies improvement rather than accepting poor process
• Operates with accountability, discretion and high standards

Benefits

• Highly competitive salary DOE
• Discretionary bonus scheme
• 25 days holiday per year plus bank holidays
• Office closure over festive season
• Additional holiday with service
• Private Medical Insurance (medical history disregarded)
• Healthcare Cash Plan
• 5% Company pension contribution
• 3x Life Assurance
• Cycle to work scheme
• Employee Assistance Programme

Location: London + UK wide travel as required (on-site with 1 day WFH)

1 day working from home after 1 month - We want new joiners to spend their first month getting to know the business, their team and ways of working.