{"id":942508,"url":"https://alion.io/job/precisely-senior-site-reliability-engineer","title":"Senior Site Reliability Engineer","company":{"id":8626,"name":"Precisely","domain":"precisely.com","url":"https://alion.io/company/precisely","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bielsko-Biała, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":129},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon S3","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"IAM","optional":false},{"name":"Linux","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"TCP/IP","optional":false},{"name":"Terraform","optional":false},{"name":"Crowdstrike","optional":true},{"name":"Docker","optional":true},{"name":"Git","optional":true},{"name":"GitLab","optional":true},{"name":"GitOps","optional":true},{"name":"ITIL","optional":true},{"name":"Kubernetes","optional":true},{"name":"Qualys Cloud Platform","optional":true},{"name":"Wireshark","optional":true}],"status":"live","first_seen_at":"2026-09-15T14:45:45Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-03T23:48:46Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"At Precisely, we're not just building software - we're shaping the future of data integrity. As a global leader in data quality, data enrichment, and location intelligence, Precisely helps thousands of the world's most trusted brands make confident decisions with data they can rely on. We're an AI-first organization, which means artificial intelligence isn't a buzzword here - it's woven into how we build products, how we work, and how we think about solving complex problems for our customers. When you join Precisely, you join a team of curious, driven innovators who believe that better data makes the world run better. If you're ready to do meaningful work at the intersection of AI and data - and help define what's possible - we'd love for you to apply!\nOverview: \nThe Site Reliability Engineer (SRE) is responsible for the reliability, performance, and scalability of Precisely's infrastructure platforms across CEDAR (CCX) - an on-premises, private cloud managed services environment; RapidCX (RCX) - an AWS cloud environment for SaaS-delivered customer communications management; and Hosted Managed Services (HMS) - an AWS cloud environment supporting managed client deployments.\nThis role bridges software engineering and systems operations, building automation, observability tooling, and reliability standards to ensure platform availability and operational excellence. SREs are enabling partners: they set reliability standards, define what 'reliable' looks like for each service, validate production readiness, and coach engineering teams on operational best practices. Engineering teams own the reliability outcomes of the services they build; the SRE ensures they have the standards, tooling, and guidance to meet them.\nAs a Senior SRE, this role is regarded as a platform expert across CCX, RCX, and HMS, taking on the majority of complex reliability engineering work, mentoring less experienced engineers, and contributing to release triage and coordination efforts.\nWhat you will do:\nDefine and maintain reliability standards across CCX, RCX, and HMS, including SLOs, SLIs, and error budgets.\nDefine standards for actionable alerting, meaningful logging, and diagnostic tracing; partner with engineering teams to ensure those standards are met.\nServe as a platform expert and lead complex reliability engineering work across on-premises, private cloud, and AWS environments.\nBuild and maintain infrastructure-as-code, deployment automation, monitoring, alerting, and observability tooling using Terraform, Ansible, Datadog, and scripting languages.\nPartner with engineering teams to embed reliability, operability, scalability, backup, recovery, and failure-mode considerations into service design and delivery.\nLead Operational Readiness Reviews and validate production and disaster recovery readiness for qualifying changes.\nContribute to release triage, deployment coordination, maintenance windows, and change and security reviews.\nLead response to complex P1/P2 incidents, serve as incident commander when required, and communicate status clearly to technical and non-technical stakeholders.\nAuthor root cause analyses and post-incident reports, identify recurring patterns, and implement preventive automation to reduce manual toil and improve MTTR.\nMaintain operational runbooks, reliability backlogs, and team knowledge resources covering monitoring gaps, recurring incidents, and operational risks.\nUse Precisely-provided AI tools for automation, incident analysis, troubleshooting, runbook creation, solution testing, and architecture documentation.\nEnsure infrastructure configurations meet security, compliance, vulnerability-remediation, and data-protection requirements.\nMentor Associate SREs and SREs, coach engineering teams on production diagnostics and operational practices, and contribute to cross-team design reviews.\nLead project-based work, coordinate on-call coverage, and model strong operational discipline and follow-through.\nParticipate in a rotating on-call schedule covering after-hours, weekends, and holidays, including critical production changes and escalations within defined SLA windows.\nWhat we are looking for:\nBachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.\n5+ years of systems or infrastructure engineering experience in an enterprise production environment.\nYears of experience needed with specific skills: High-level, developing subject-matter-expert competency in one or more complex infrastructure domains (e.g., cloud platform engineering, IaC automation, observability, or on-premises virtualization).\nAdvanced proficiency with Linux (RHEL/Oracle Linux) across multiple environments (on-premises and cloud, not just multi-site).\nProficient with Terraform for infrastructure-as-code; experienced with Ansible role development beyond basic hands-on use.\nExperience deploying and managing workloads in AWS at an intermediate level: EC2, ECS, S3, VPC, IAM, CloudWatch, Auto Scaling.\nProficiency with at least one scripting language (Python, Bash) for automation development.\nDemonstrated experience designing monitoring system architecture and alerting strategy - not just operating existing dashboards (Datadog preferred).\nSolid understanding of TCP/IP networking, DNS, load balancing, and distributed systems.\nExperience designing and managing CI/CD pipelines and deployment automation standards.\nStrong analytical skills; demonstrated experience authoring root cause analyses for complex incidents and identifying systemic, preventive fixes from recurring incident patterns.\nAbility to define SLOs and lead Operational Readiness Reviews (ORRs); comfortable partnering with engineering teams on production readiness.\nDemonstrated ability to work cross-functionally with engineering teams on reliability standards and observability requirements.\nExperience participating in change advisory processes and contributing to capacity and reliability planning.\nAI Skills/Knowledge:\nActive, proficient use of Precisely-provided AI tools (GitHub Copilot, Claude, or equivalent) for complex automation, solution testing, and architecture documentation is a required baseline for this role - not a differentiator - and includes mentoring others on AI-assisted engineering practices.\nApply AI tools for complex automation, incident analysis, and runbook authoring.\nMentor other engineers on AI-assisted engineering practices.\nMaintain fluency with Precisely-approved AI coding assistants as a baseline expectation.\nPreferred Skills (a plus but not required):\nExperience with containerization and orchestration (Docker, ECS, Kubernetes).\nFamiliarity with GitOps workflows and source control best practices (Git, GitLab).\nKnowledge of enterprise virtualization platforms in a hybrid cloud context.\nUnderstanding of change management and ITIL operational practices.\nExperience with enterprise security tooling (Qualys, CrowdStrike, Rapid7).\nAWS Solutions Architect, SysOps Administrator, or DevOps Engineer certification.\nWireshark and protocol analysis experience.\nPrior experience mentoring engineers or leading on-call rotations for a team.\n*the offer is dependent on positive verification of the candidate in accordance with the adopted internal procedures\n*we can offer B2B contract for this position \nApplication and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.\nThe personal data that you provide as a part of this job application will be handled in accordance with relevant laws. 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