# Support Engineer

At Precisely, we're not just building software - we're shaping the future of data integrity. As a global leader in data quality, data enrichment, and location intelligence, Precisely helps thousands of the world's most trusted brands make confident decisions with data they can rely on. We're an AI-first organization, which means artificial intelligence isn't a buzzword here - it's woven into how we build products, how we work, and how we think about solving complex problems for our customers. When you join Precisely, you join a team of curious, driven innovators who believe that better data makes the world run better. If you're ready to do meaningful work at the intersection of AI and data - and help define what's possible - we'd love for you to apply! Overview: This role specialises in providing remote technical support for Precisely software and solutions. You will provide technical support to customers, using problem determination and root-cause identification skills to diagnose and resolve issues.You will collaborate with other support teams to prioritise and drive problems through to resolution, while communicating clear action plans and updates to customers. You will also con

- **Id**: 879616
- **Url**: <https://alion.io/job/precisely-support-engineer-b2b-integration>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Australia
- **Countries**: AU
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-07-20T14:20:34Z
- **Employer posted date**: 2026-10-22
- **Last verified at**: 2026-11-12T15:00:32Z
- **Board verified**: yes
- **Days open**: 115
- **Description format**: text
- **Description chars**: 5137
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Data & Analytics, Professional Services, Data Providers & Datasets

## Company

- **Id**: 8626
- **Name**: Precisely
- **Domain**: precisely.com
- **Url**: <https://alion.io/company/precisely>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Technologies

- **Apache HTTP Server** — Optional: no
- **Apache Tomcat** — Optional: no
- **ChatGPT** — Optional: no
- **Claude** — Optional: no
- **Copilot** — Optional: no
- **Db2** — Optional: no
- **Docker** — Optional: no
- **JavaScript** — Optional: no
- **Linux** — Optional: no
- **MS SQL** — Optional: no
- **MySQL** — Optional: no
- **Oracle** — Optional: no
- **Rest API** — Optional: no
- **SOAP** — Optional: no
- **Windows** — Optional: no
- **Java** — Optional: yes

## Trust

- **Level**: stale
- **Repost count**: 1
- **Flags**: stale
- **Days open**: 114

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-09-13T23:43:17Z
- Event: close; At: 2026-10-15T12:15:51Z
- Event: reopen; At: 2026-10-22T13:17:47Z

## Liveness

- **Score**: 13
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.48
- **P room**: 0.28
- **Age days**: 114
- **Expected fill days**: 35
- **Reasons**: conf:1, velocity, win:tail, crowd:junior
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.