{"id":3658053,"url":"https://alion.io/job/predoc-health-information-management-coordinator","title":"Health Information Management Coordinator","company":{"id":685399,"name":"Predoc","domain":"predoc.ai","url":"https://alion.io/company/predoc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T02:46:21Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-12T19:47:30Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"We are looking for a highly dependable, organized, and proactive professional who brings both clinical knowledge and outstanding customer service skills. The strongest candidate will have experience working in a medical office, hospital, health system, or related clinical environment and will be organized, proactive, and communicative.\nWhy this role matters:\nMedical records are essential to patient care, clinical decision-making, compliance, and the success of the organizations we serve. As a Health Information Management Coordinator, you will help ensure that the right records reach the right people at the right time. You will play a critical role in coordinating with healthcare providers, maintaining high-quality documentation, supporting client relationships, and helping transform complex administrative processes into a reliable, technology-enabled experience.\nRequirements\nCoordinate the retrieval, processing, maintenance, and organization of patient medical records\nCollaborate with providers, healthcare facilities, and other external parties to obtain records in response to client requests\nAccurately enter and update information in meMR health’s administrative web platform and document management systems\nNavigate provider websites and required portals to process medical record requests\nTrack incoming, outstanding, and completed requests, including maintaining detailed notes and status updates\nReview and process invoices related to medical record retrieval and coordinate payments to the appropriate clients or entities\nPerform quality assurance reviews of retrieved records to ensure they meet client requirements\nApply clinical knowledge and medical terminology to conduct basic Q&A and identify missing, incomplete, or potentially relevant documentation\nSupport customer onboarding, client training, and customer success initiatives\nProvide basic troubleshooting assistance and help clients navigate platform functionality\nBuild and maintain positive, professional relationships with clients and users\nMaintain inbound and outbound record shipments through courier services\nScan incoming charts and correspondence to convert physical documents into organized digital files\nPrepare client metrics, reports, flowsheets, and other administrative materials\nConduct research and take initiative to resolve issues and support timely request completion\nMaintain confidentiality and handle protected health information in accordance with company policies and applicable requirements\nPerform other duties as 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