{"id":2383555,"url":"https://alion.io/job/pregis-inside-sales-manager","title":"Inside Sales Manager","company":{"id":1804630,"name":"Pregis","domain":"pregis.com","url":"https://alion.io/company/pregis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":79,"open_postings":12,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sussex, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4086},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-01T05:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T06:19:03Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Inside Sales Manager\nDrive business performance. Influence strategy. Lead with impact.\n\nGeneral Scope of Job:\nThe Inside Sales Manager leads a team responsible for delivering exceptional customer service, driving revenue growth through Inside Sales, as well as supporting strategic accounts. \n\nPartnering closely with Regional Sales Managers, Sales Specialists, Account Managers, Operations, Supply Chain, and Manufacturing teams, the Inside Sales Manager ensures customers receive best-in-class support while identifying opportunities to expand product adoption, improve profitability, and strengthen long-term customer relationships. The role serves as a critical link between customers, sales, and operations, focusing on both customer satisfaction and growth. \n\nThe Inside Sales manager will coach and develop a high performing inside sales and customer service team to deliver results and drive high customer satisfaction.\n\nEssential Duties and Responsibilities:\nResponsible for leading customer service, inside sales and partnering with strategic accounts\nOwn team sales performance, driving sustainable volume growth aligned with the company’s objectives\nLead, coach, train and develop Customer Service & Inside Sales professionals to ensure timely order fulfillment, customer satisfaction, and achievement of business objectives. \nEstablish clear performance expectations and accountability while monitoring KPIs\nPartner with supply chain, planning, inventory management, production, and operations teams to align customer demand with operational capabilities and resolve order fulfillment challenges.\nIdentify process improvements that increase responsiveness, efficiency, and customer satisfaction.\nPerforms all other job duties as assigned.\n\nCompetencies:\nDemonstrated success leading teams responsible for both customer satisfaction and revenue growth.\nPossess strong communication skills, both written and verbal\nAbility to support multiple projects and meet deadlines\nProficient in all Microsoft Office programs (Word, PowerPoint, Excel) as well as SAP\n\nEducation and/or Experience\nBachelor's degree in Business, Packaging, Marketing, Supply Chain, or related field preferred.\n5+ years of leadership experience in customer service, inside sales or account management\nExperience within protective packaging, industrial manufacturing, packaging distribution, or related B2B industries strongly preferred.\n3 years of SAP experience\n\nBenefits & Rewards\nAt Pregis, we invest in our employees' success both professionally and personally. In addition to a competitive compensation package, eligible employees may qualify for a sign-on incentive, relocation package, or gain-sharing programs. We also offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. #AMB1\nComprehensive Benefits\nEligible employees have access to:\nMedical plan options through Blue Cross Blue Shield\nDental and Vision coverage\nHealth Savings Account (HSA) and Flexible Spending Accounts (FSA)\nCompany-paid Life Insurance\n20-25% annual bonus incentive\nShort-Term and Long-Term Disability coverage\nEmployee Assistance Program (EAP)\nTuition Assistance and Continuous Development\n401(k) with company match and immediate vesting\nPaid Time Off, Holiday Pay, and Excellent Work-Life Balance\nHybrid work model and workplace flexibility","description_format":"text","description_chars":3367,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Manufacturing","Packaging & Labeling","Packaging Design"],"lifecycle":[{"event":"open","at":"2026-10-12T19:50:25Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.485,"p_room":0.44,"age_days":51,"expected_fill_days":39,"reasons":["conf:3","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/pregis-inside-sales-manager","json_url":"https://alion.io/job/pregis-inside-sales-manager.json","meta":{"generated_at":"2026-10-22T08:58:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5418,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1804630},"rest":"https://alion.io/mcp/rest/get_company?id=1804630"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpregis-inside-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpregis-inside-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpregis-inside-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pregis-inside-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpregis-inside-sales-manager"}]}