{"id":3810161,"url":"https://alion.io/job/prelude-music-studio-compliance-support-engineer","title":"Compliance Support Engineer","company":{"id":276133,"name":"Prelude Music Studio","domain":"prelude.com.sg","url":"https://alion.io/company/prelude","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0.167,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["RS"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-05T13:26:13Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T16:56:56Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"About Prelude\nPrelude is redefining how companies authenticate and onboard users - turning what's traditionally a cost center into a growth lever.\nOur flagship product lets businesses send OTP codes with the best price-to-conversion ratio on the market, dynamically selecting the most effective channel in real time (optimized SMS, WhatsApp, and more) while actively blocking spam and fraud that legacy providers miss.\nFounded in 2022 by former Zenly team members who lived the pain of broken SMS authentication firsthand, we're already serving fast-growing companies across Europe and are expanding into the US.\nBut authentication is only the starting point - we're building the platform for trust at scale, with an ambitious roadmap of market-defining products ahead.\nWhy join us\nToday, we're a team of 60 and growing, based in Paris, building products that power secure and high-performance user onboarding for companies across the world. We believe small, highly skilled teams outperform large, fragmented organizations, and we are intentional about staying focused on impact, quality, and speed.\nWe operate with a flat org structure and value in-person collaboration, which helps ideas move faster, decisions stay grounded, and teams take full ownership of what they build.\nOur values\nCare We care deeply about our customers, our teammates, and the quality and reliability of what we ship.\n\nBias for Action We move fast, test in the real world, and iterate quickly rather than over-optimizing in theory.\n\nOwnership We take responsibility end to end, from identifying problems to delivering outcomes and learning from results.\n\nAbout the role\nBefore many of our customers can send their first message in a new country, they need a registered sender ID. That makes registration one of the most direct levers we have on revenue - when a registration goes through, a new market opens. You'll run registrations from start to finish, working closely with our providers, our sales team and our customers. You'll also help make the process faster and smarter as we scale.\nWhat you'll do\nRun sender ID and brand registrations end to end, from collecting customer documents to confirming the sender is live.\n\nGather the right documents for each country, such as letters of authorization, business licenses and opt-in proof.\n\nFollow up with our messaging providers and keep things moving when they get stuck.\n\nReview message templates against carrier rules and flag anything unusual.\n\nKeep our registration setup up to date across countries and providers - sometimes more than 100 countries in a month.\n\nBe the go-to person for Sales on registration questions: is it needed, is it paid, how long does it take.\n\nBuild our registration playbook and automate the repetitive parts along the way.\n\nJoin provider and customer calls to explain what a market requires.\n\nAbout you\nYou have 2 to 4 years of experience in SMS, CPaaS, telco, or messaging compliance.\n\nYou've handled sender ID registrations before, ideally in a regulated market like the US, Spain, Ireland, Australia, Vietnam or the UAE.\n\nYou like automating things and actively work with AI tools\n\nYou don't just follow the process. When a provider stalls, you find a way forward.\n\nYou own your cases. You follow up without being asked, and when you escalate, you bring the full context.\n\nYou are based in Serbia, ideally in Belgrade.\n\nExperience with RCS, WhatsApp or other channel registrations is a plus.\n\nA background in anti-fraud or KYC is a plus.\n\nSpanish, Italian, Portuguese or French is a plus.\n\nYou are fully fluent in English, written and spoken.\n\nRecruitment process\nScreening call with Talent - 30 min\n\nFirst interview with Ryan - 45 min.\n\nCase study + debrief with Aleksandra and Quentin - 60 min.\n\nFinal interview with Matias - 30 min","description_format":"text","description_chars":3800,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Music Industry","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-11-05T14:39:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":63,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/prelude-music-studio-compliance-support-engineer","json_url":"https://alion.io/job/prelude-music-studio-compliance-support-engineer.json","meta":{"generated_at":"2026-11-11T19:30:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37807,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":276133},"rest":"https://alion.io/mcp/rest/get_company?id=276133"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprelude-music-studio-compliance-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprelude-music-studio-compliance-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprelude-music-studio-compliance-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prelude-music-studio-compliance-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprelude-music-studio-compliance-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3810161}},{"tool":"search_jobs","arguments":{"company":"prelude.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3810161},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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