Product Manager - Merchant Platform Optimization
First seen by Alion on Sep 9, 2026.
Role Overview:
We are looking for a customer-obsessed Product Manager to lead Merchant Platform Optimization and transform digital experiences across frontline banking platforms.
Key Responsibilities:
- Own the product vision, strategy & roadmap for merchant and frontline digital platforms.
- Drive end-to-end product lifecycle from discovery to launch and continuous improvement.
- Improve digital merchant journeys, user experience & platform adoption.
- Conduct user research, journey mapping and usability testing.
- Create PRDs, user stories, acceptance criteria and manage product backlogs.
- Collaborate with Technology, Business, Operations, Compliance & Customer Service teams.
- Identify opportunities for AI, Automation & Generative AI within merchant platforms.
- Drive scalable digital solutions across distributed field teams.
- Track product performance, adoption and measurable business outcomes.
Ideal Candidate:
- 8+ Years of experience in Product Management, Digital Banking, FinTech, Payments or Digital Platforms.
- Strong experience managing web & mobile applications.
- Customer-centric and data-driven product mindset.
- Strong understanding of UX, customer journey mapping & product analytics.
- Experience with AI-enabled products / Generative AI is highly desirable.
- Excellent stakeholder management and communication skills.
Qualification:
- Bachelor's degree in Engineering, Technology, Business or related field. MBA preferred.
Skills
IT Product Management, Online Product Management, IT Jobs in BFSI