{"id":3218845,"url":"https://alion.io/job/premier-egypt-occ-duty-manager-chief-controller","title":"OCC Duty Manager / Chief Controller","company":{"id":4471957,"name":"Premier Services & Recruitment","domain":"premieregypt.com","url":"https://alion.io/company/premier-egypt","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2969},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-25T01:49:50Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-27T22:56:35Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The role:\n The OCC Duty Manager / Chief Controller is responsible for the overall supervision, coordination, and real-time decision-making within the Operations Control Center to ensure safe, punctual, and efficient train operations across the high-speed rail network.\nThis leadership role oversees traffic control, dispatching, traction power, and communication teams, ensuring alignment between operational plans and real-time execution.\nThe Chief Controller serves as the primary decision maker during service disruptions and emergencies, coordinating with internal departments, external stakeholders, and field personnel to ensure service continuity and safety.\nYour responsibilities:\n Ensure staff adherence to Standard Operating Procedures (SOPs).\nImplement appropriate measures promptly in response to any incident.\nConduct hot-debriefs to facilitate continuous learning.\nRecord all incidents in the Incident Control Log System accurately.\nPrepare shift reports and conduct shift meetings.\nSupervise day-to-day operations at the OCC, including OCC staff.\nManage operations during deviations from normal operations and activate contingency plans.\nTake command of incidents when necessary.\nElaborate on the daily logs.\nActivate and escalate formal incident management.\nYour profile/ qualifications:\n Bachelor's degree / MBA in a relevant field, such as Operations Management or Transportation Management.\nMinimum 7 years of experience in operations control center management or a related field.\nKnowledge of incident management protocols, emergency response procedures, and operational risk assessment in the industry.\nVery strong commitment to safety and a good understanding of passenger railway operations and maintenance.\nAbility to perform effectively in a fast-paced, start-up environment and work well under pressure.\nSolution-oriented approach with strong client orientation and quick response attitude.\nStrong interpersonal skills with the ability to interact at all levels of the organization.\nTeam player mindset and ability to work with a diverse workforce in intercultural environments.\nProficient in MS Office (Teams, Outlook, Excel, Word, etc.) and relevant IT systems.\nFluent in both written and spoken English and Arabic, with effective communication skills and the ability to simplify complex issues.\nGeneral Information:\nDB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. 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