{"id":3218919,"url":"https://alion.io/job/premier-egypt-telesales","title":"Telesales","company":{"id":4471957,"name":"Premier Services & Recruitment","domain":"premieregypt.com","url":"https://alion.io/company/premier-egypt","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T01:49:50Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-11-03T22:05:05Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About the Company\nOur company is expanding its Hajj & Umrah division and is looking to hire motivated and customer-oriented Telesales Representatives to join our growing team.\nThis role is ideal for candidates who enjoy communicating with people, building trust, and supporting customers through a meaningful and important travel journey.\nRole Overview\nThe Telesales Representative will be responsible for communicating with potential and existing clients, presenting Hajj & Umrah packages, understanding customer needs, and supporting clients throughout the booking process until confirmation.\nThe role requires strong communication skills, a customer-focused mindset, and the ability to manage multiple leads and follow-ups in a professional and organized manner.\nKey Responsibilities\nHandle inbound and outbound calls with potential and existing clients.\nPresent Hajj & Umrah packages clearly, confidently, and professionally.\nUnderstand customer requirements and recommend suitable package options.\nSupport clients throughout the booking journey until confirmation.\nFollow up on leads and maintain accurate customer records on the CRM system.\nCoordinate with the Operations and Customer Service teams to ensure smooth booking execution.\nProvide a supportive and professional customer experience at all times.\nCandidate Requirements\nFluency in Arabic and English is required.\n0-2 years of experience in telesales, travel, tourism, or a related field.\nFresh graduates are welcome to apply.\nStrong communication and persuasion skills.\nAbility to build rapport with customers and make them feel comfortable.\nGood organizational skills and ability to manage multiple conversations and follow-ups.\nCustomer-oriented mindset with a professional and supportive approach.\nPrevious experience in tourism, Hajj & Umrah, or travel sales is a plus, but not mandatory.","description_format":"text","description_chars":1858,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-25T01:49:50Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely 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