{"id":3276116,"url":"https://alion.io/job/preply-senior-relationship-manager","title":"Senior Relationship Manager","company":{"id":181313,"name":"Preply","domain":"preply.com","url":"https://alion.io/company/preply","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":51,"ghost_share":0,"stale_share":0.882,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":76000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":734},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T14:06:28Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T01:59:17Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"We power people’s progress.\nAt Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.\nWe’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.\nEvery Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.\nMeet the team!\nAt Preply, we've built our reputation by excelling in the B2C market, but we are also revolutionizing corporate language learning with our Business solutions. Preply Business offers corporate language training for international teams to build stronger global teams through personalized training for every department and business goal. Guided by our vision to Power People’s Progress and our mission to create life-changing learning experiences, we empower companies to unlock clearer communication and real business impact.\nMission\nThe Relationship Manager’s mission is to drive incremental growth within a portfolio of ~75 selected parent accounts by identifying and closing expansion opportunities across existing customers and their subsidiaries.\nWorking in close partnership with Key Account Managers (KAMs) and dedicated SDRs, the Relationship Manager owns the expansion sales process and co-owns renewals, creating a coordinated customer experience while building relationships with senior decision-makers and uncovering new teams, use cases and opportunities for growth.\nWhat you will be doing\nDeliver against Expansion GMV and Net Revenue Retention (NRR) targets.\n\nOwn expansion on a focused portfolio of ~75 existing customer accounts, prioritising where there is room to grow: new teams, new use cases, upsell potential.\n\nCo-own renewals with KAMs across the portfolio, identifying upsell opportunities and driving them through to close.\n\nOwn the expansion sales process end to end: identifying and qualifying opportunities, discovery, commercial conversations and closing.\n\nBuild trusted relationships with senior customer stakeholders, including C-level executives.\n\nDevelop and maintain account plans and stakeholder maps across parent accounts and relevant subsidiaries, in partnership with KAMs.\n\nManage the renewal upsell and expansion pipeline, keeping opportunity data and forecasts accurate and tracking progress against targets.\n\nLead executive business reviews alongside KAMs to align on customer objectives, demonstrate value and uncover future growth.\n\nPartner closely with dedicated SDRs to coordinate prospecting and expansion activity within the portfolio. KAMs keep owning the core relationship and renewal; you own the expansion play.\n\nHelp shape and improve the expansion playbook as one of the first two people in the role, sharing learnings with KAM and SDR partners.\n\nWhat you need to succeed\nProven B2B sales experience with a demonstrated record of performance, ideally in expansion and/or enterprise selling.\n\nA hunter’s drive combined with a relationship builder’s patience: you open new doors and earn the trust to be invited back.\n\nConfidence and credibility engaging senior stakeholders, including C-level executives.\n\nExperience navigating complex, multi-entity organisations: identifying decision-makers and influencers across subsidiaries, countries and functions.\n\nStrong prospecting and discovery skills, with the ability to uncover new teams, use cases and opportunities within existing customers, not just net-new.\n\nStrategic account thinking: you can prioritise a large portfolio with incomplete information and build a clear plan per account.\n\nAbility to manage opportunities end to end and maintain an accurate pipeline and forecast.\n\nStrong cross-functional collaboration: you work as much through KAMs, SDRs and other teams as through your own pipeline, and protect the existing relationship while you grow it.\n\nGrowth opportunity\nAs one of the first Relationship Managers, you’ll help shape how Preply approaches expansion within existing customer accounts. The role gives exposure to complex commercial opportunities, senior customer relationships, cross-functional account strategy and the development of a new expansion motion alongside KAM and SDR partners. It offers the chance to deepen capabilities in networking, stakeholder management, project management, prospecting and in-depth discovery.\nWhy you’ll love it at Preply:\nAn open, collaborative, dynamic and diverse culture;\n\nA generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;\n\nA competitive financial package with equity, leave allowance and health insurance;\n\nNot in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub\n\nAccess to free mental health support platforms;\n\nAccess to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;\n\nThe opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!)\n\nOur Principles\nCare to change the world - We are passionate about our work and care deeply about its impact to be life changing.\n\nWe do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.\n\nKeep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.\n\nNow is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.\n\nDisciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.\n\nDive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.\n\nGrowth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.\n\nRaise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.\n\nChallenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.\n\nOne Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.\n\nDiversity, Equity, and Inclusion\nPreply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.","description_format":"text","description_chars":7708,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["EdTech Platforms","Language Learning"],"lifecycle":[{"event":"open","at":"2026-10-26T14:45:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":24,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/preply-senior-relationship-manager","json_url":"https://alion.io/job/preply-senior-relationship-manager.json","meta":{"generated_at":"2026-11-03T02:05:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2761,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":181313},"rest":"https://alion.io/mcp/rest/get_company?id=181313"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpreply-senior-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpreply-senior-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpreply-senior-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/preply-senior-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpreply-senior-relationship-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3276116}},{"tool":"search_jobs","arguments":{"company":"preply.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3276116},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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