{"id":1766818,"url":"https://alion.io/job/prescient-operations-change-delivery-specialist","title":"Operations Change & Delivery Specialist","company":{"id":705797,"name":"Prescient","domain":"prescient.co.za","url":"https://alion.io/company/prescient-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T14:58:31Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Purpose of role:The Operations Change & Delivery Specialist acts as the operational interface between Prescient Fund Services Operations and ICT project team. The role coordinates operational technology initiatives from requirement clarification through to development tracking, testing, rollout and post-implementation review. The individual is an Operations resource, not an ICT resource, and is accountable for ensuring operational priorities, stakeholder feedback, deadlines, risks and dependencies are clearly managed and visible throughout the project lifecycle.\nThe role is to create one coordinated Operations voice for technology and development change: clear requirements, clear ownership, clear deadlines, clear feedback loops, and controlled rollouts.\nDuties and responsibilities:Operational Project Portfolio Coordination\nMaintain a complete and accurate register of Operations-related ICT projects, enhancements and development initiatives.\nStatus, owner, priority, due date, blockers and next actions must be current and visible to relevant stakeholders.\nOperations and ICT Interface Management\nAct as the primary Operations coordination point with ICT project teams. Ensure that operational priorities, requirements, dependencies and timelines are understood, documented and followed through.\nDepartment Head Feedback and Stakeholder Alignment\nObtain structured feedback from relevant department heads and operational stakeholders. Consolidate feedback into clear actions, decisions and escalations so that project direction remains aligned to operational needs.\nDeadline, Milestone and Action Tracking\nTrack deadlines, milestones, testing windows, approvals, rollout dates and action owners. Proactively escalate slippage, unresolved dependencies or decision delays before project delivery is materially impacted.\nBusiness Requirements and Prioritisation Support\nCoordinate the gathering and clarification of business requirements. Ensure requirements are sufficiently clear, agreed by Operations, and prioritised before ICT development work proceeds.\nTesting, Sign-off and Rollout Coordination\nCoordinate Operations involvement in user acceptance testing, release readiness, business sign-off, training/communications and controlled rollout into production.\nRisk, Issue and Dependency Management\nMaintain visibility of operational risks, ICT dependencies, resource constraints, unresolved decisions and delivery blockers. Escalate matters with clear impact, proposed resolution and required decision.\nGovernance, Reporting and Continuous Improvement\nPrepare concise status reporting for management forums. Capture lessons learned after rollout and recommended improvements to the project/change process, control environment and stakeholder engagement model.\nRequired qualifications and experience:Relevant financial qualification / post graduate qualification.\nExtensive experience within a fund administration, investment operations, or fund services environment.\nProven ability to operate at a senior level within an operations function, taking ownership of deliverables and driving outcomes through collaboration with multiple stakeholders and team members.\nStrong understanding of investment operations processes, controls, and service delivery within a regulated financial services environment.\nDemonstrated ability to coordinate, prioritise, and oversee operational activities while maintaining a high standard of accuracy and client service.\nAdvantageous\nPrevious experience in a similar operational leadership or specialist role within fund administration or asset servicing.\nProject management experience, including participation in operational enhancements, system implementations, process improvements, or client onboarding initiatives.\nExperience managing deliverables across teams and contributing to strategic operational projects.\nKey Capability\nAbility to lead and deliver through others, influencing stakeholders and coordinating cross-functional teams to achieve business objectives.\nKey competencies:Strong understanding of fund administration operations and business process flows.\nProject coordination and delivery tracking discipline.\nAbility to operate across Operations and ICT without formal line authority.\nExcellent stakeholder engagement and communication skills.\nStructured work style, attention to detail and strong follow-through.\nAbility to translate operational needs into clear requirements and actions.\nRisk, issue and dependency management mindset.\nAssertiveness, confidence and sound judgement when escalating matters.\nChange management and rollout coordination capability.\nWhy this role: An excellent newly created position for an experience operational specialist to create one coordinated Operations voice for technology and development change. We are looking for someone who will drive and deliver clear requirements, clear ownership, clear deadlines, clear feedback loops, and controlled rollouts. This role offers exciting challenge and exposure.","description_format":"text","description_chars":5007,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-03T14:14:26Z"},{"event":"close","at":"2026-10-13T08:28:15Z"},{"event":"reopen","at":"2026-10-13T12:14:04Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.404,"p_room":0.45,"age_days":52,"expected_fill_days":27,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/prescient-operations-change-delivery-specialist","json_url":"https://alion.io/job/prescient-operations-change-delivery-specialist.json","meta":{"generated_at":"2026-10-23T15:06:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":705797},"rest":"https://alion.io/mcp/rest/get_company?id=705797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprescient-operations-change-delivery-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprescient-operations-change-delivery-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprescient-operations-change-delivery-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prescient-operations-change-delivery-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprescient-operations-change-delivery-specialist"}]}