{"id":2196938,"url":"https://alion.io/job/prestonwood-client-services-supervisor-southwest","title":"Client Services Supervisor - Southwest","company":{"id":2209868,"name":"Preston Wood","domain":"prestonwood.org","url":"https://alion.io/company/prestonwood","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":138000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-09T19:50:22Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-30T18:59:11Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Provides services to clients of the Prestonwood Pregnancy Center - Southwest (“PPC - SW”)\nResponsibilities:\nTeach, train, and mentor client advocate volunteers (volunteers) who will serve clients during each phase of their PPC - SW experience\nOffer support services to clients in crisis situations through the center’s available resources \nManage crisis pregnancy clients through emergency situations by using outside resources such Health & Human Services advocate site, hospitals, adoption agencies, etc. \nRecognize and respond to situations which require reporting to local police and/or Child Protective Services \nRecognize, acknowledge, and reward volunteers through various methods to build strong and secure relationships\nTeach volunteers how to build and maintain relationships with their clients through appropriate touch points and constant follow up. For example, celebrating important dates, being there during crisis situations, etc. \nEnsure sufficient number of volunteers are available and scheduled to meet with clients.\nModel excellence in all areas\nProvide a high level of support to volunteers, enabling them to maximize their gifts and utilize their time to the utmost, creating a desire to continue to volunteer at PPC - SW\nMeet with clients as needed and provide Biblical and social service guidance as needed\nEnsure a consistent stock of marketing, educational, and informational supplies for Client Services\nCreate and maintain class schedules for clients\nPlan appropriate center education opportunities, (schedule, lead, teach, train, etc.)\nProvide information, feedback, and suggestions to the Director of Client Services to enhance client experience \nOther duties as assigned\nQualifications\nRequirements:\nGrowing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry\nPro-life in word and pro-love in action\nBilingual (English/Spanish) communication skills oral and written required \nAbility to work independently and maintain a high degree of confidentiality\nExperience in counseling those in crisis situations\nExperience working as a volunteer in a counseling setting helpful\nExperience working with or directing volunteers helpful\nStrong communication skills, both written and oral\nIntermediate to advanced skills with Microsoft Office products\nAbility to work a Monday-Friday schedule with flexibility to include approximately one evening per week, one Saturday per month, and PPC scheduled events \nAbility to work at a desk with a computer screen for extended periods of time, while occasionally performing physical activities requiring moving one’s whole body, such as walking, stooping, pushing/pulling a cart, and lifting up to 10 pounds without 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