{"id":3116545,"url":"https://alion.io/job/priceline-com-product-analyst-ai-analytics","title":"Product Analyst - AI Analytics","company":{"id":7955,"name":"Priceline.com","domain":"priceline.com","url":"https://alion.io/company/priceline-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":false},{"name":"Google BigQuery","optional":false},{"name":"LLM","optional":false},{"name":"Looker","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-29T12:33:01Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Product Analyst - AI Analytics\nThis role is eligible for our hybrid work model: Two days in-office.\n\nWhy this job’s a big deal: \n\nWe are a small, agile team powering one of the top travel brands on the web by leveraging the extensive amounts of data at our disposal. The Customer Care organization needs someone who does two things at once: product-manages a new AI-enabled data architecture (partnering with the product lead on deciding what gets built, in what order, and why) and operates as a sharp, credible analyst who personally uses that architecture to drive decisions with the Customer Care leadership team. This person sits at the intersection of Product Analyst and Product Manager but operates deep enough in the data to build and query it directly (SQL, BigQuery, AI/LLM tooling), and senior enough in judgment and communication to own the roadmap and facilitate analytical conversations with Operations, Data Science, Engineering, and portfolio/leadership stakeholders across the entire Customer Care funnel.\nThe ideal candidate visualizes, builds, and product-manages a new data architecture for Customer Care, and personally uses what they build to drive decisions to improve the Customer Care ecosystem.\nThis is a shared resource for the Customer Care Product Management team, with priorities set through the Director of Product Management, Customer Care, to whom this role reports directly.\nIn this role you will get to:\n\nCollaborate with commercial, product, operations and dev teams to develop compelling analytics which improve product leadership of the servicing experience at priceline.\nProduct-manage a new AI-enabled data architecture for Customer Care: define the roadmap, sequence what gets built, and drive it to delivery in partnership with Data Science and Engineering.\nDesign and build AI/agent-based workflows against BigQuery and other Customer Care data sources and AI tools that automate routine reporting and proactively surface anomalies and trends.\nBuild a durable, reusable insights layer for core Customer Care metrics (Customer sentiment, Cost and Loyalty indicators).\nContinuously evaluate and pilot new AI tools and agent frameworks to keep the architecture current\nConduct competitive + market research to understand the current landscape, trends and emerging opportunities\nTurn large, often messy data sets into clear narratives that connect Customer Care performance to commercial outcomes..\nBuild reports and visualizations that go beyond describing what happened to recommending what to do next that trigger a genuine bias for action.\nOwn and improve the organization's confidence in Customer Care data: metric definitions, consistency, and reliability across teams.\nLead the observability transformation and facilitate the expansion of servicing metrics as value add for business performance and growth.\nPartner with data science to level up insights and help the product team develop strong programs which balance P&L requirements with long term loyalty investments.\nPartner with the product management team to develop key insights which drive useful transformation in the servicing ecosystem\nCoordinate with the team and product partners to understand business requirements, capture data, analyze data sets, and supervise acquisition, engagement, monetization, engagement and retention analyses by scripting complex SQL queries.\nLead and facilitate analytical conversations with various stakeholders across Product, Operations, Technology, and Senior Leadership, translating fluently between technical and business audiences.\nBuild and support business cases / ROI modeling for investment decisions across the Customer Care portfolio, identifying where DSAT and value concentrate within the ecosystem.\nAct as an analytics resource across the entire PM team, prioritizing requests and surfacing opportunities proactively rather than waiting for performance degradation..\nWho you are:\n5+ years in analytics, BI or hybrid product / analyst role.\nStrong SQL and hands-on experience with BigQuery or a comparable cloud data warehouse.\nDemonstrated experience using AI/LLM tools to build analysis or workflow automation not just consuming AI output, but constructing the pipelines and agents preferably with Claude.\nTrack record building dashboards and reports with visualization tools such as Tableau, Looker, or similar.\nStrong written and verbal communication skills; comfortable presenting analysis to senior stakeholders and leadership.\nStrong business acumen, able to connect operational metrics to commercial impact and articulate the 'so what.\nExperience in analytics, business intelligence, or a hybrid product/analyst capacity as well as working with various visualization and AI tools. \nBachelor's degree in a quantitative field (Statistics, Mathematics, Computer Science, Economics, or Business) or equivalent practical experience. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. The salary range for this position is CAD 80,000 - 95,000. #LI-Hybrid\nWho We Are\nWE ARE PRICELINE.\nOur success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.\nOur culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.\nWe’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.\nPriceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.\nIf you want to be part of something truly special, check us out!\nFlexible work at Priceline\nPriceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.\nPerks & Benefits at Priceline\nOur benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:\nHealth & wellness coverage including medical, dental, vision, and mental health resources\nGenerous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days\nWork/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)\nFinancial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts\nSignature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits\nAdditional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits\nA people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together\nSpecific benefits and programs vary by location.\nInclusion is a Big Deal!\nTo be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.\nPriceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.\nApplying for this position\nWe're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.\nExternal candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.","description_format":"text","description_chars":9059,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Travel & Tourism","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-22T22:15:28Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.89,"p_room":1,"age_days":9,"expected_fill_days":35,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/priceline-com-product-analyst-ai-analytics","json_url":"https://alion.io/job/priceline-com-product-analyst-ai-analytics.json","meta":{"generated_at":"2026-10-29T13:13:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7955},"rest":"https://alion.io/mcp/rest/get_company?id=7955"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpriceline-com-product-analyst-ai-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpriceline-com-product-analyst-ai-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpriceline-com-product-analyst-ai-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/priceline-com-product-analyst-ai-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpriceline-com-product-analyst-ai-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3116545}},{"tool":"search_jobs","arguments":{"company":"priceline.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3116545},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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