ETIC, Salesforce Technical Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Advisory - Other

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

A career within Salesforce Consulting services,will provide you with the opportunity to help our clients leverageSalesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

‘As a Salesforce Developer Manager, you will be responsible foroverseeing the development and implementation of Salesforce solutions that meet our business needs. You will lead a team of Salesforce developers, collaborate with cross-functional teams, and ensure the delivery of high-quality Salesforce applications.’

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Support the leadership and management of the new Salesforce Practice by taking an active role in the Salesforce delivery team

• Responsibility for coaching and developing more junior team members

• Delivering exceptional client service and solutions across the Salesforce products

• Work with a global mindset with teams based in the UK, Germany and other EMEACountries

• Leading delivery teams to deliver solutions that are on scope, time, qualityand budget

• Lead and manage the Salesforce team, providing guidance and support to developers and administrators.

• Develop and execute a strategic roadmap for Salesforce initiatives in alignment with business goals.

• Collaborate with cross-functional teams to gather and analyze business requirements.

• Oversee the design, development, and deployment of Salesforce applications and solutions.

• Ensure the integration of Salesforce with other systems and applications.

• Design and maintainthe system architecture to ensure scalability, reliability, and performance.

• Monitor and optimizeSalesforce performance, ensuring data integrity and security.

• Conduct regular reviews and audits of Salesforce configurations and customizations.

• Stay informed about the latest Salesforce features, updates, and industry best practices.

• Provide training and support to end-users to maximize Salesforce adoption and usage.

• At least 6 years of hands-on development experience in implementing business logic in APEX, creating LW components, creating VF pages, performing configuration on the Salesforce platform

• Open-minded team player with a strong track recordin leading developer teams during complex IT implementation projects

• Capable to design architecture of technical solutions based on strong understanding of business processes

• Ability to estimate project scope, work independently on offers and make reliable quotes.

• Proven experience in object-oriented programming

• Clear understanding of Model View Controller architecture

• Competency in relational databases and SQL

• Knowledge of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Skills:

• Candidate has obtained several relevant Salesforce certifications:

• Admin, Advanced Admin

• App Builder, Platform Dev 1 & 2

• Sales, Serviceor other industry cloud certifications

• Basic Architect-track certifications

• Practical knowledge of project tools (including Change Sets and code repository)

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date