{"id":1588270,"url":"https://alion.io/job/pricewaterhousecoopers-it-support-engineer-associate","title":"IT Support Engineer - Associate","company":{"id":5739,"name":"PricewaterhouseCoopers","domain":"pwc.com","url":"https://alion.io/company/pwc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":1106,"ghost_share":0,"stale_share":0.989,"repost_share":0.001,"time_to_fill_p50_days":14,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lahore, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":803},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2025-10-06T00:00:00Z","employer_posted_date":"2025-10-06","last_verified_at":"2026-10-11T03:21:53Z","board_verified":true,"closed_at":null,"days_open":370,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":369},"description":"Line of Service\nInternal Firm ServicesIndustry/Sector\nNot ApplicableSpecialism\nIFS - Information Technology (IT)Management Level\nSpecialistJob Description & Summary\nAt PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.\nYou are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.\nExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:\nApply a learning mindset and take ownership for your own development.\nAppreciate diverse perspectives, needs, and feelings of others.\nAdopt habits to sustain high performance and develop your potential.\nActively listen, ask questions to check understanding, and clearly express ideas.\nSeek, reflect, act on, and give feedback.\nGather information from a range of sources to analyse facts and discern patterns.\nCommit to understanding how the business works and building commercial awareness.\nLearn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.\nWe are looking for a highly capableITsupportengineerto provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.\nITSupportEngineerResponsibilities:\nConsulting withITmanagers and other departments as required. \nProvidingITassistance to staff. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance metrics. \nUpdating computer software. as well as upgrading hardware and systems. Maintaining databases and ensuring system security. Documenting processes and performing diagnostic tests. \nKeeping track of technological advancements and trends inITsupport. \nITSupportEngineerRequirements:\nA bachelor's degree in computer science, information technology, or similar. \nMinimum 1 year of experience as anITsupportengineer. \nExceptional ability to provide technicalsupportand resolve queries. \nIn-depth knowledge of computer hardware, software, and networks. \nProficiency inIThelpdesk. \nExperience in documenting processes and monitoring performance metrics. Ability to keep up with technical innovation and trends inITsupport. \nExceptional interpersonal and communication skills. \nEducation (if blank, degree and/or field of study not specified)\nDegrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)\nRequired Skills\nOptional Skills\nAccepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}Desired Languages (If blank, desired languages not specified)\nTravel Requirements\nNot SpecifiedAvailable for Work Visa Sponsorship?\nNoGovernment Clearance Required?\nNoJob Posting End Date","description_format":"text","description_chars":4052,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Financial Services","Civil Defense"],"lifecycle":[{"event":"open","at":"2026-10-01T15:21:28Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":369,"expected_fill_days":14,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/pricewaterhousecoopers-it-support-engineer-associate","json_url":"https://alion.io/job/pricewaterhousecoopers-it-support-engineer-associate.json","meta":{"generated_at":"2026-10-11T04:29:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3207,"day_limit":5000,"remaining_today":1793,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5739},"rest":"https://alion.io/mcp/rest/get_company?id=5739"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpricewaterhousecoopers-it-support-engineer-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpricewaterhousecoopers-it-support-engineer-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpricewaterhousecoopers-it-support-engineer-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pricewaterhousecoopers-it-support-engineer-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpricewaterhousecoopers-it-support-engineer-associate"}]}