Field Sales Development Representative - Texas

Starting Salary: $56,630 plus $16,000 maximum annualized quarterly bonus potential

DESCRIPTION/JOB SUMMARY

Work with Quantum Rehab's Field Sales team to support sales growth, market development, education, and customer engagement throughout Texas by focusing on direct field marketing, provider and referral-source development, educational activities, customer engagement, new product initiatives, and identification of new sales opportunities

RESPONSIBILITIES/DUTIES

• Work closely with Regional Product Specialists (RPS), Regional Managers, Clinical Education, Marketing, and Sales Leadership to expand Quantum Rehab's presence with providers, clinicians, referral sources, and other key stakeholders

Field Sales & Market Development

• Travel throughout Texas to support Quantum Rehab sales, marketing, educational, and business-development initiatives
• Conduct direct field marketing to existing and prospective providers, clinicians, therapists, rehabilitation facilities, hospitals, VA facilities, referral sources, and other organizations involved in Complex Rehab Technology
• Develop new relationships with referral sources and customers while strengthening Quantum's presence within existing accounts
• Work alongside RPSs and Regional Managers to identify new business opportunities and support territory growth strategies
• Identify prospective providers, clinics, referral sources, and other potential customers and assist the sales team in developing those relationships
• Conduct consistent follow-up after customer visits, educational programs, demonstrations, marketing activities, and other field events
• Identify growth opportunities within existing accounts and communicate those opportunities to the appropriate RPS and Regional Manager

Sales Team Support & Education

• Work directly with RPSs in the field to support provider visits, customer meetings, product demonstrations, educational events, in-services, trade shows, conferences, and other sales activities
• Support regional sales initiatives and targeted market-development plans
• Assist with execution of new product introductions and strategic product initiatives through customer education, demonstrations, marketing, and follow-up
• Help increase the frequency and quality of Quantum customer and referral-source touchpoints throughout Texas
• Participate in Veterans Affairs (VA) clinics and other targeted market-development activities as appropriate

Education, Marketing & Customer Engagement

• Work with Quantum Clinical Education to identify opportunities for provider and clinician education and assist in coordinating educational programs, in-services, and events
• Develop relationships with clinical and referral organizations that may not currently have regular interaction with the Quantum sales organization
• Collaborate with Marketing and Sales Leadership on local field-marketing initiatives designed to increase Quantum brand and product awareness
• Support conferences, industry events, local programs, customer-engagement opportunities, and targeted campaigns within priority markets
• Gather customer feedback, competitive information, and market intelligence and communicate findings to the appropriate Sales and Marketing teams

Reporting & Communication

• Maintain accurate documentation of customer and referral-source activity within Customer Relationship Management (CRM) software
• Track field activity, customer engagement, educational programs, opportunities generated, and other agreed-upon performance measurements
• Provide regular updates to Sales Leadership regarding field activity, opportunities, competitive activity, market feedback, and progress against established objectives
• Communicate product quality concerns or customer feedback to the appropriate internal teams
• Maintain consistent communication with RPSs, Regional Managers, Clinical Education, Marketing, and Sales Leadership

Professional Development & General Responsibilities

• Develop a strong working knowledge of Quantum Rehab products, clinical applications, competitive products, funding considerations, and the Complex Rehab Technology industry
• Participate in company product, clinical, sales, and professional-development training and seek coaching from experienced field and leadership teams
• Maintain cost-effective time and expense management and submit required travel itineraries and expense reports.
• Ensure all safety and security rules are strictly observed and promptly report any accidents, incidents, or injuries to management
• Complete the Annual CTPAT Security Training
• Focus on continuous improvement, demonstrate good business judgment, and work effectively with all Pride Mobility Products and Quantum Rehab departments
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be:

• A team player, friendly, professional, detail-oriented, and honest
• An open-minded critical thinker who rapidly develops creative solutions in challenging situations
• Exceptionally organized, highly motivated, coachable, and accountable
• A resident of or willing to relocate to the Dallas/Fort Worth or Austin area or live within approximately one hour driving distance of either market

Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Manage a changing schedule
• Learn CRM and other company sales technology platforms
• Work independently in a field-based environment while collaborating effectively across Sales, Clinical Education, Marketing, and other departments
• Travel extensively throughout Texas, including overnight travel when necessary, and occasionally outside the state as business needs dictate
• Transport demonstration equipment and lift/push/pull up to 50 lbs.

Must have:

• Relentless drive to achieve advancement and continuous improvement
• A dynamic and engaging personality and communication style
• Excellent relationship-building skills
• A valid driver's license and meet company requirements for operating a vehicle
• Basic working knowledge of Microsoft Office Word, Excel, and PowerPoint
• Exceptional presentation, verbal and written communication skills

PREFERRED SKILLS

• Basic knowledge of Quantum Rehab products or the Mobility/Durable Medical Equipment/ Complex Rehab Technology industry preferred
• Fluency in Spanish preferred

REQUIRED EXPERIENCE

• No experience required

PREFERRED EXPERIENCE

• At least 6 months of experience presenting, leading groups, participating in organizations, or developing professional relationships preferred
• At least 6 months of internship, part-time and/or volunteer experience in athletics, customer service, marketing, hospitality or healthcare preferred

REQUIRED EDUCATION

• High School Diploma or GED

PREFERRED EDUCATION

• Associate’s or Bachelor’s Degree preferred

REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

PREFERRED QUALIFICATIONS

• A strong interest in medical device sales, healthcare, rehabilitation, assistive technology, or Complex Rehab Technology preferred

DETAILS

• This job description is not intended to be all-inclusive
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.