{"id":1462684,"url":"https://alion.io/job/prima-customer-service-representative","title":"Customer Service Representative","company":{"id":1911518,"name":"Prima","domain":"helloprima.com","url":"https://alion.io/company/helloprima","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":66,"open_postings":63,"ghost_share":0.476,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":104000,"period":"year","method":"role_country_seniority_unknown","sample_n":112},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-22T14:54:48Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-09-30T15:15:41Z","board_verified":false,"closed_at":"2026-09-30T15:15:41Z","days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"Are you looking for a new challenge?\nFancy helping us shape the future of motor insurance?\nPrima could be the place for you.\nSince 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.\nTo help fuel that growth, we need Customer Service Representatives to join our Customer Care team.\nThis team makes every interaction count.\nAs part of this team, you’ll help us deliver fast, friendly, human support online and over the phone. We’ll continuously invest in your development. So together, we can achieve better service every day.\nExcited to make an impact? Here are the details","description_format":"text","description_chars":878,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T13:08:36Z"},{"event":"close","at":"2026-09-30T15:15:41Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/prima-customer-service-representative","json_url":"https://alion.io/job/prima-customer-service-representative.json","meta":{"generated_at":"2026-10-03T01:52:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1883,"day_limit":5000,"remaining_today":3117,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}