{"id":2473553,"url":"https://alion.io/job/primarygoal-it-apprentice-level-3-information-communications-technician-primary-goal","title":"IT Apprentice (Level 3 Information Communications Technician) - Primary Goal","company":{"id":4418957,"name":"Primary Goal","domain":"primarygoal.ac.uk","url":"https://alion.io/company/primarygoal","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guildford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:36:53Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-01T02:56:29Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Learning Partners ITApprentice\nPlace of work: Guildford, Surrey\nFour days a week in school, 1 day a week tostudy\nYoudon’tneedtogoto university to kickstart your career!\nDo you want to be learning whilst you are earning and keeping up to date withthe latest technology?\nIf so, Learning Partners Academies network team are looking for an energetic and hardworking apprentice to join our small team, providing network support in Kings College Guildford and other schools remotely.\nWe work closely with Primary Goal who will provide your training remotely. You will gain amazing industry recognised qualifications without the need of going to college: -\nIntroductory Technical Concepts\nPersonal and professional development\nLearning outcomes for CompTIA A+1001\nLearning outcomes for CompTIA A+1002\nLearning outcomes for CompTIA Cloud Essentials\nYou will gain valuable experience and a Level 3 Information Communications Technician qualification and be fully supported by our training provider (Primary Goal) throughout your apprenticeship journey. You will receive paid time off to undertake off the job training one day per week.\nYou will be working with an exciting new close-knit team working directly within the school. You will be assisting the Service Desk Lead and IT Technician as tickets come in, assisting staff and students across our schools. As you’ll be working in the helpdesk team you will be doing predominantly first line support but we feel that network staff should be given the opportunity for different projects so we will work with you on one of these projects to learn a specialty, for example: backup systems.\nOn completion of your apprenticeship, career opportunities may be available across our 12 schools where you will be able to continue training and attend seminars to maintain your knowledge.\nWhat you will bedoing!\nApprenticeship training delivered by Primary Goal.\nAs an apprentice you will be working in a school trust and carrying out the following duties: Helpdesk support resolving problems associated with operating systems, networks, software, user accounts and websites etc.\nProvide first line support for staff who raise helpdesk tickets\nProvide technical support to understand and troubleshoot issues\nCreation of staff accounts throughout a range of programs and websites\nAssist in system upgrades and 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