{"id":2066748,"url":"https://alion.io/job/prime-therapeutics-manager-operations-remote","title":"Manager, Operations - Remote","company":{"id":2088893,"name":"Prime Therapeutics","domain":"primetherapeutics.com","url":"https://alion.io/company/primetherapeutics","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81000,"max":138000,"currency":"USD","period":"year","gross":null,"usd_annual":138000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T01:12:09Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.\nJob Posting Title\nManager, Operations - Remote Job Description\nThe Manager of Benefit Plan Configuration is responsible for leading and developing the Benefit Plan Administration team across multiple lines of business to ensure accurate and consistent programming of benefit plans. This role ensures operational goals, performance guarantees, and service level agreements (SLAs) are achieved by managing team performance, creating project plans, and overseeing execution against deadlines. The position applies deep knowledge of departmental workflows to assess cross-functional impacts and collaborates with internal and external stakeholders, including customers, members, and providers, to resolve escalated issues and deliver high-quality service.\nResponsibilities\nManage employee performance through defined scorecards and performance metrics and provide ongoing feedback, coaching, direction, and development \nLead the team in organizational data validation projects to support major system enhancements or release updates \nOversee project management, programming, testing, and documentation activities to drive performance and ensure service level agreements (SLAs) are met or exceeded \nSchedule employees, manage capacity, and coordinate activities to maintain appropriate workflow \nDevelop and document workflows, system requirements, system impact analyses, system design, process analyses, and testing, including reasonableness checks, using software development methodology to deliver efficient, cost-effective solutions as directed \nIdentify reporting needs based on system programming and workflows; document reporting requirements and conduct testing of new reporting prior to implementation in production \nCreate and maintain necessary functionality in ticketing systems, benefit landscapes, and workflows; recommend and implement solutions and evaluate results \nPartner with client-facing teams to resolve client concerns and ensure identified improvement opportunities are effectively addressed and implemented \nOther duties as assigned\nMinimum Qualifications\nBachelor’s degree in business, healthcare, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma from an accredited school or equivalent GED required\n6 years of work experience in operations management, pharmacy benefit management, healthcare, insurance, retail, analytics, or operational compliance\n2 years of leadership/people management experience\nMust be eligible to work in the United States without the need for work visa or residency sponsorship\nAdditional Qualifications\nAdvanced analytical and problem-solving skills with demonstrated ability to evaluate operational workflows and identify cross-functional impacts\nAbility to lead teams through multiple, concurrent projects while ensuring compliance with strict timelines, SLAs, and performance guarantees\nProficiency in Microsoft Excel, Word, and business systems used for benefit configuration, with the ability to translate data into actionable insights\nDemonstrated ability to develop and implement process improvements to drive efficiency and quality\nStrong interpersonal, communication, and facilitation skills with the ability to influence across internal and external stakeholders\nAbility to prepare and deliver documentation, reporting, and audit responses that ensure compliance with organizational and regulatory standards\nPreferred Qualifications\n3 years of people management experience in PBM environment\nExperience analyzing benefit plans and programming rules to demonstrate a benefit structure with an automated claims processing system\nEvery employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures\nEvery employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job\nPotential pay for this position ranges from $81,000.00 - $138,000.00 based on experience and skills.To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the \"Benefits at a glance\" button for more detail (https://www.primetherapeutics.com/benefits).\nPrime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.\nWe welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.\nPrime Therapeutics LLC is a Tobacco-Free Workplace employer.\nPositions will be posted for a minimum of five consecutive workdays.","description_format":"text","description_chars":5508,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-08T04:21:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 13","filings_12m":13,"filings_prev_12m":8,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.836,"p_room":0.945,"age_days":6,"expected_fill_days":13,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":138000,"is_top_pay":true},"html_url":"https://alion.io/job/prime-therapeutics-manager-operations-remote","json_url":"https://alion.io/job/prime-therapeutics-manager-operations-remote.json","meta":{"generated_at":"2026-10-13T06:10:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088893},"rest":"https://alion.io/mcp/rest/get_company?id=2088893"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprime-therapeutics-manager-operations-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprime-therapeutics-manager-operations-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprime-therapeutics-manager-operations-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prime-therapeutics-manager-operations-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprime-therapeutics-manager-operations-remote"}]}