{"id":595845,"url":"https://alion.io/job/primer-senior-solutions-engineer","title":"Senior Solutions Engineer","company":{"id":172390,"name":"Primer","domain":"primer.io","url":"https://alion.io/company/primer-3","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":214000,"max":308000,"currency":"USD","period":"year","gross":null,"usd_annual":308000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T14:06:15Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-30T06:29:47Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"An Introduction to Primer\nPrimer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.\nBacked by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.\nWatch our showcase >\nRead up on our $100m Series C\nLearn more about our culture >\nWhat will you be doing?\nWorking closely with our growing sales team to identify merchant pain points and consulting with those merchants on the value of Primer to address them\nProviding technical expertise to the sales team to partner with them in business development\nTranslating business requirements into technical solutions, and translating complex technical concepts into simple language\nDriving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more\nGuiding merchants from initial conversations in pre-sales through to successful go-live and ramp-up, ensuring a smooth end-to-end integration process\nActing as a project owner during complex merchant integrations, aligning internal and external stakeholders, creating implementation plans, and mitigating risks proactively\nCollaborating with our Product team, using your market learning to identify feature enhancements and new features to better serve our merchants\nWhat we’d love to see:\nPrevious experience in a merchant-facing role with a complex API product, ideally in payments\nComfortable implementing frontend SDKs in web or mobile environments and advising developers on integration best practices\nConfidence and ease in leading discovery sessions, joining presentations at C-level, and working with technical counterparts at some of the largest merchants\nDeep interest or knowledge about tech, understanding, explaining, and designing complex technical solutions is second nature to you\nProject management skills, you’re organised, proactive, and can lead integrations involving multiple teams and dependencies\nCreativity and improvisational skills, rarely are two merchants alike, and you don’t always have days to prepare\nExcellent communication and presentation skills, you make the complicated sound simple and interact effectively with both technical and non-technical stakeholders\nA collaborative approach, you work well with clients, partners, and internal teams (Product, Engineering, Sales)\nDrive and motivation, we’re growing fast and want you to grow with us!\nExperience working in a fast-paced and scaling environment\nYou may not like it here if:\nYou enjoy working in an office-setting, we are remote-first and always will be!\n\nYou are not comfortable with shifting context and navigating ambiguity\n\nA typical interview process\nAn initial intro call with a Talent Partner\n\nAn interview with the Hiring Manager\n\nChallenge Stage - Contextualised to the role\n\nA final, values-alignment interview\n\nWhat's the culture like at Primer?\nWe're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.\nWe work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.\nThe work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.\nOur benefits\nWe are fully remote and globally distributed; and have been since day one\nCompetitive share options\nFlexible holiday, with 25 days minimum to be taken\nCo-working space access across major cities\nWorkations & Company Retreat\nThe best equipment for your role\n£500 towards your home office setup\nGenerous learning budget\nPrivate Medical Insurance\nA broad set of additional perks and benefits (depending on location)\nDon’t meet every single requirement?\nAt Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.\nPrimer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.","description_format":"text","description_chars":5140,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Home office","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-10T15:39:03Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.435,"p_room":0.75,"age_days":49,"expected_fill_days":50,"reasons":["conf:3","velocity","win:late"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":308000,"is_top_pay":true},"html_url":"https://alion.io/job/primer-senior-solutions-engineer","json_url":"https://alion.io/job/primer-senior-solutions-engineer.json","meta":{"generated_at":"2026-10-30T09:04:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172390},"rest":"https://alion.io/mcp/rest/get_company?id=172390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprimer-senior-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprimer-senior-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprimer-senior-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/primer-senior-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprimer-senior-solutions-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":595845}},{"tool":"search_jobs","arguments":{"company":"primer.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":595845},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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