{"id":591386,"url":"https://alion.io/job/primer-solutions-engineer","title":"Solutions Engineer","company":{"id":172390,"name":"Primer","domain":"primer.io","url":"https://alion.io/company/primer-3","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":184000,"period":"year","method":"role_country_seniority_unknown","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T10:45:27Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-31T19:15:32Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"An Introduction to Primer\nPrimer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.\nBacked by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.\nWatch our showcase >\nRead up on our $100m Series C\nLearn more about our culture >\nWhich team will you be joining?\nAt Primer, Solutions Engineers are trusted technical advisors to some of the most forward-thinking companies shaping the future of commerce. We don’t just support merchants, we empower them to build smarter, faster, and with confidence on top of Primer’s unified payments infrastructure.\nFrom day one, you’ll work closely with product, engineering, and commercial teams, translating complex needs into scalable solutions, guiding technical strategy, and ensuring every integration is rock-solid. Whether you’re unblocking a proof of concept or future-proofing an architecture, your focus is on making things possible.\nThis role is perfect for curious minds who thrive at the intersection of technology and impact. You’ll bring clarity to complexity, act as a critical voice in shaping product evolution, and make sure our merchants don’t just go live: they go further.\nIf you’re excited by meaningful challenges, collaborative problem-solving, and the chance to drive change at a global scale, we’d love to meet you.\nWhat will you be doing?\nWorking closely with our growing sales team to identify merchant pain points; and consulting with those merchants on the value of Primer to address those pain points\n\nProviding technical expertise to the sales team to partner with them in business development\n\nTranslating business requirements into technical solutions, and translating complex technical concepts into simple language\n\nDriving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more\n\nCollaborating with our Product team, using your market learning to identify feature enhancements, as well as new features entirely, that we can bring to market to best serve our merchants\n\nWhat we’d love to see:\nPrevious experience in a merchant facing role with a complex API product, ideally in payments\n\nConfidence and ease in leading discovery sessions and working with technical counterparts at some of the largest merchants\n\nDeep interest or knowledge about tech. Being able to understand, explain, and design complex technical specifications is key.\n\nCreativity and improvisational skills. Rarely are two merchants alike, and you don’t always have days to prepare for them.\n\nGreat communication & presentations skills - you can make the complicated sound simple and interact with stakeholders, technical and non-technical, alike\n\nA collaborative approach - to efficiently work with clients, partners, and internally, with Product, Engineering, and Sales\n\nDrive and motivation; we’re growing fast and we want you to grow with us!\n\nSomeone who gets things done and makes an impact\n\nExperience working in a fast-paced and scaling environment\n\nA typical interview process\nAn initial intro call with a Talent Partner\n\nAn interview with the Hiring Manager\n\nChallenge Stage - Contextualised to the role\n\nA final, values-alignment interview\n\nWhat's the culture like at Primer?\nWe're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.\nWe work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.\nThe work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.\nOur benefits\nWe are fully remote and globally distributed; and have been since day one\nCompetitive share options\nFlexible holiday, with 25 days minimum to be taken\nCo-working space access across major cities\nWorkations & Company Retreat\nThe best equipment for your role\n£500 towards your home office setup\nGenerous learning budget\nPrivate Medical Insurance\nA broad set of additional perks and benefits (depending on location)\nDon’t meet every single requirement?\nAt Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.\nPrimer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.","description_format":"text","description_chars":5532,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Home office","Stock options"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-10T12:08:49Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.509,"p_room":0.55,"age_days":50,"expected_fill_days":50,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/primer-solutions-engineer","json_url":"https://alion.io/job/primer-solutions-engineer.json","meta":{"generated_at":"2026-10-31T21:16:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172390},"rest":"https://alion.io/mcp/rest/get_company?id=172390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprimer-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprimer-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprimer-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/primer-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprimer-solutions-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":591386}},{"tool":"search_jobs","arguments":{"company":"primer.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":591386},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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