{"id":4298364,"url":"https://alion.io/job/primoris-services-field-application-engineer-solar-ebos","title":"Field Application Engineer - Solar eBOS","company":{"id":2289610,"name":"Primoris Services","domain":"prim.com","url":"https://alion.io/company/prim-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-14T02:27:07Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Job Overview:\nField Applications Engineer\nPOSITION SUMMARY:\nThe Field Applications Engineer will oversee field quality for Premier PV’s electrical BOS components ensuring that field issues are quickly addressed and lessons learned are fed back to the design and manufacturing teams. This role will collaborate cross-functionally on all quality processes to include work instructions, customer satisfaction, quality complaints, non-conforming products and key metrics. The ideal candidate must be able to work effectively in a fast-paced team environment.\nCOMPANY OVERVIEW:\nPremier PV is a leading manufacturer of solar electrical balance of systems solutions and renewable energy products, dedicated to advancing sustainable energy technologies. Our mission is to provide innovative, efficient, and reliable products that enhance solar energy systems.\nPRIMARY RESPONSIBILITIES:\nExecute across field and factory to ensure field issues are quickly resolved.\nHandle requests for information, warranty claims & RMA processing.\nCollaborate with Engineering, Quality, and Legal teams to refine warranty policies and streamline claims resolution.\nUse warranty data to identify systemic product issues and drive improvements in product design and documentation.\nCreate work instructions, organize field replacements and work with onsite teams to perform corrective actions in the field.\nDirect efforts to collect, analyze, and act on product performance data from the field.\nIdentify patterns in failures, performance issues, or service needs to improve overall system reliability .\nEstablish and monitor KPIs including CSAT, NPS, FRT, and resolution efficiency.\nPresent regular performance dashboards and service trend reports to senior leadership.\nIdentify opportunities to improve operational efficiency and customer experience outcomes.\nMINIMUM QUALIFICATIONS:\nBachelor’s degree in Engineering from an ABET-accredited institution.\nAt least 3 years of experience in construction, manufacturing, and/or engineering industries.\nBasic knowledge of electrical systems and their components (preferred).\nStrong written and verbal communication skills.\nProven leadership and interpersonal abilities.\nAbility to read, interpret, and understand drawings, specifications, scopes of work, and project schedules.\nWillingness to travel as needed for quality-related tasks (up to 50%).\nProficiency in Microsoft Office Suite.\nExperience in Solar, Renewable Energy, or Power Generation is preferred.\nExcellent communication skills with customers, management, and internal teams\nCompany Overview:\nEmpowering Progress: Premier PV leads in eBOS manufacturing, prioritizing innovation and quality. Committed to transparent practices, we deliver cutting-edge solutions that exceed client expectations, shaping a sustainable future in the energy industry.Benefits:\nPaid Company Holidays\n\nPaid Time Off\n\nMedical, Dental, Vision, FSA/HSA, Short Term/Long Term Disability\n\n401K with matching contribution.\n\nEEO Statement\nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nAgency Statement\nWe are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. 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