{"id":4322247,"url":"https://alion.io/job/primoris-services-operations-support-lead","title":"Operations Support Lead","company":{"id":2289610,"name":"Primoris Services","domain":"prim.com","url":"https://alion.io/company/prim-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30,"max":36,"currency":"USD","period":"hour","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-14T21:01:33Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Job Overview:\nPrimoris Services Corporation is a leading provider of critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada.\nQ3 Contracting (Q3C), a division of Primoris Services Corporation, is a publicly owned and operated construction contracting company that provides both specific and turnkey services for its customers in the gas, oil, electric and telecommunications industry. We are headquartered in Minnesota, with branch offices in Colorado, Wisconsin, Iowa, Nebraska, North Dakota, and South Dakota.\nWe are actively hiring an Operations Support Lead for our Utilities segment based out of our Commerce City, Colorado office. \nAnticipated Start Date: October 26, 2026\n\nKey Responsibilities:\nEfficiently and effectively manage and coordinate assigned work volumes for contracts assigned.\nResponsible for the quality of work done on the job, assuring that all work performed by the employee(s) meets our quality standards and requirements.\nBuild and maintain customer relations continuously working to resolve their concerns or requests.\nInspect work in progress to ensure that workmanship conforms to specifications and that the work adheres to construction schedules.\nWork to resolve complaints and grievances with the workforce as needed documenting the problems and resolution.\nDetermine the sequence and manner in which work will be carried out, consistent with established customer requirements and internal processes and procedures.\nEnsure all work performed by employee and contractors’ meets the highest standards of quality workmanship as defined by the customer and/or the company.\nBuild achievable metrics for the team and oversee the day-to-day performance of the employee(s).\nCommunicate and cooperate with the Area Supervisor, Area Manager, General Manager, Operations, Human Resources and Safety Manager on job details and requirements to build a bridge between departments and create one best practice within the support group.\nCommunicate with external partners to ensure that the organization’s processes run smoothly.\nAssist with implementing new processes and systems; identify issue and document them until a solution is found.\nProvide a safe working environment for the employees by objectively looking into every situation to find solution and provide the employee(s) support.\nCommunicate any problems/concerns to the Area Managers and bring forward solutions and documentation.\nActively communicates with employees, Area Supervisor and managers as required.\nActively communicates and handles Contract complaints to resolution.\nOther duties as assigned.\nJob Requirements:\nHigh School Diploma or equivalent.\nPost secondary training in construction or engineering.\nAbility to identify and resolve problems in a timely manner.\nAbility to coordinate multiple projects simultaneously.\nEffective communication skills, both oral and written.\nStrong leadership skills.\nAbility to share expertise with others and continually build their knowledge and skills.\nAbility to focus on solving conflict.\nAbility to set expectations and monitor delegated activities to their successful conclusion.\nDemonstrate accuracy and thoroughness.\nUnderstand the business implications of decisions and display an orientation to profitability.\nWork within the approved budget and conserve resources.\nDemonstrate knowledge of the EEO policy and promote a harassment-free work environment.\nPrioritize and plan work activities and use time efficiently.\nMaintain a professional image at all times; and ensure that the team also maintains the same professional image.\nAbility to consistently meet or exceed productivity standards.\nAbility to deal with frequent changes, delays or unexpected events.\nKnowledge of computers and experience with Excel spreadsheets.\nQ3 Contracting is a drug-free environment, and all candidates are subject to drug testing.\nCompensation and Benefits:\nQ3 Contracting provides competitive market pay, with a comprehensive benefit package that includes:\n$30.00 - $36.00/hour, depending on experience\nCompetitive compensation paid weekly\nState of the art office spaces and warehouse\nPaid Time Off, Holiday Time Off, and Community Service Paid Time Off\nMedical, Dental and Vision insurance\n401(k) with Generous Company Match, vested day-one\nCompany-paid Disability Insurance\nCompany-paid Life Insurance\nEmployee Stock Purchase Plan [ESPP]\nTuition Reimbursement\nPet Coverage \"For our Furry Friends\"\nLegal Assistance Coverage\nQualified Veterans, Minorities and Women encouraged to apply.\nCompany Overview:\nPrimoris Gas Operations, which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless, has over 60 years of experience working in the natural gas distribution industry. Over this time, we have maintained numerous customer relationships spanning more than two decades. Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.Benefits:\nCompetitive compensation paid weekly.\n\nBest-in-class; Medical, Dental, Vision, and LTD/STD.\n\n401(k) with company match, vested day-one.\n\nEmployee Stock Purchase Plan [ESPP].\n\nTuition Reimbursement.\n\nPaid Time Off, Holiday Pay, and Community Service Paid Time Off.\n\nPet Coverage \"For our Furry Friends\"\n\nLegal Assistance Coverage\n\nAward winning safety programs.\n\nOvertime opportunities.\n\nGrowth Opportunities.\n\nAnd more.\n\nEEO Statement\nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nAgency Statement\nWe are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. 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