information technology (IT) support technician
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Salary
$52k per year
Location
In office (Canada)
Employment
Full-Time
First seen by Alion on Sep 24, 2026.
Overview
Company
Impact
Profile match
Prince Logistic Services is a Canadian freight transport company that moves goods within Canada and to and from the United States. It offers road transport services to shippers and employs IT support technicians for its systems. The company is headquartered in LaSalle, Quebec, Canada.
Responsibilities Tasks College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
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