{"id":2115876,"url":"https://alion.io/job/prisma-account-manager","title":"Account Manager","company":{"id":3866951,"name":"Prisma","domain":"poweredbyprisma.com","url":"https://alion.io/company/poweredbyprisma","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":174000,"period":"year","method":"role_country_seniority_unknown","sample_n":8555},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-08T23:22:23Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T01:54:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Account Manager\nWe are seeking an experienced Account Manager to join our team. This is a pivotal position responsible for managing customer jobs from estimating and order entry through production, delivery, and invoicing.\nThe ideal candidate will have experience in the printing industry, a strong sense of urgency, excellent organizational and communication skills, and the ability to effectively prioritize multiple jobs and deadlines in a fast-paced production environment.\nDuties and Responsibilities\nOur MIS software is fully integrated from estimating through job entry, scheduling, production, and invoicing. The Account Manager will be responsible for coordinating jobs throughout this process.\nEstimating\nPrepare estimates, including multiple options when appropriate.\nObtain pricing from outside vendors as needed.\nDevelop estimates that serve as accurate job plans.\nReview specifications to ensure all necessary information is included before production begins.\nOrder Entry and Job Management\nPrepare estimates for conversion into jobs.\nConvert estimates into jobs and enter all required shipping and delivery information.\nClearly document customer requirements and important job information on job tickets.\nLoad files for production and release job tickets into production.\nCoordinate jobs through the shop from order entry through completion.\nUpdate job notes, statuses, and dates to accurately reflect current job progress.\nParticipate in the daily production meeting.\nSend proofs between customers and production, both electronically and physically.\nUpdate job ticket information as changes are made.\nEnter change orders as needed.\nRework estimates and reconvert them into jobs when specifications or quantities change.\nCommunicate changes to Purchasing, Scheduling, and Production when necessary.\nMonitor jobs closely to identify potential issues and address them before they impact deadlines.\nPurchasing and Vendor Coordination\nContact and communicate with vendors regarding outside purchases and complete buyout jobs.\nObtain vendor pricing and lead times.\nPrepare and send purchase orders as needed.\nFollow up with vendors to ensure materials and services are received on schedule.\nInvoicing\nReview completed jobs for accuracy.\nSend invoice approval to the Accounting Department before invoices are posted.\nCommunication\nCommunicate effectively with customers, vendors, sales, production, purchasing, scheduling, and accounting through:\nEmail\nPhone\nFace-to-face communication\nInternal MIS software and job tickets\nWork Schedule\nMonday-Friday, 8:00 AM-5:00 PM\nThis position requires consistent availability during normal business hours and active participation in the daily production workflow.\nQualifications\nQualifications and Characteristics of a Winning Candidate\nPrevious experience in the printing industry preferred.\nStrong sense of urgency and follow-through.\nExcellent prioritization and time-management skills.\nExcellent written and verbal communication skills.\nStrong attention to detail.\nAbility to manage multiple jobs and competing deadlines.\nEfficient computer skills.\nMicrosoft Office experience.\nAbility to work independently while also working effectively with a team.\nAbility to remain organized and calm in a fast-paced production environment.\nStrong problem-solving skills and the ability to make decisions when circumstances change.\nBonus Points\nPrevious experience using an MIS software system, specifically EFI PACE.\nPrevious experience with estimating and/or print production.\nStrong character, integrity, and dependability.\nProficiency in Microsoft Excel and Word is a plus.\nMac experience.\nCompensation\nPay range is dependent upon experience and qualifications.","description_format":"text","description_chars":3706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Sales & Marketing","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-08T23:22:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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