Technical Support Engineer

Prismic • CMS & Digital Experience Platforms • Digital Marketing • 1 day ago

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Salary

≈ $27k – $46k per year (Estimated)

Location

Hybrid (France)

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 23, 2026.

Overview

Company

Impact

Profile match

Prismic

Prismic is the agentic web platform for marketing teams, built on a headless CMS. Turn briefs into high-performing websites faster with AI agents and reusable components.

prismic.io • HQ: Paris, France • Digital Marketing • CMS & Digital Experience Platforms • 51-200 employees

Backed by Growth Capital Management GmbH

Join Prismic, a pioneering company in the web development industry. As a Technical Support Engineer, you will help customers achieve success using our product, solve complex customer issues, and contribute to product improvements. You will work primarily remotely, with quarterly meetings in Paris.

Missions

Identifying and resolving complex customer issues related to Prismic and other frameworks.
Acting as a liaison between customers and the engineering team, escalating issues as necessary.
Contributing to the improvement of the product based on support interactions and customer feedback.

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