{"id":4083697,"url":"https://alion.io/job/privasphere-technical-support-mit-ux-design-background","title":"Technical support mit UX Design Background","company":{"id":691036,"name":"PrivaSphere","domain":"privasphere.com","url":"https://alion.io/company/privasphere","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Join","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zurich, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-02-06T12:24:13Z","employer_posted_date":"2026-02-06","last_verified_at":"2026-11-11T18:18:29Z","board_verified":true,"closed_at":null,"days_open":278,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":278},"description":"PrivaSphere Secure Messaging ist die innovative Schweizer Plattform für sichere E-Mail- und Online-Anwendungen. Um unsere Dienstleistungen und Technologie weiter auszubauen, suchen wir einen dynamischen Technical support mit User Experience Background.\nHaupt-Aufgaben\nUnterstützung des Account Managers bei der Umsetzung von Kundenprojekten\n\nBeratung von Kunden und technischen Partnern bei der Implementierung und Konfiguration von PrivaSphere Secure Messaging\n\nSpezifikation von neuen Features zur Entwicklung - insbesondere im UX-Bereich\n\nMithilfe beim technischen Support für unsere Kunden\n\nWahrung der Kundeninteressen im internen Entwicklungsprozess\n\nMithilfe beim Testprozess für neue Komponenten\n\nUnterstützung der Vertriebsorganisation bei der technischen Beratung und Umsetzung von Kundenprojekten\n\nErledigung administrativer Aufgaben im Zusammenhang mit Kunden (Benutzerverwaltung, Rechnungsstellung etc.) und Lieferanten (Rechnungsprüfung, Bestellungen etc.)\n\nErheben und auswerten von Statistiken\n\nUnterstützung und Dokumentation von Produkten und Dienstleistungen\n\nInterner Support (Technik und Betrieb)\n\nQualifikation\nMehrjährige Erfahrung in ähnlichem Umfeld\n\nFlair für Security, Datenschutz, Open Source und gutes Verständnis für Internet Technologien\n\nSehr gute PC-Anwenderkenntnisse im Umgang mit Betriebssystemen und Programmen, insbesondere MS Produkte (Anwendung und Konfiguration)\n\nVerständnis von Linux und SQL-DB als zusätzlicher Vorteil und Entwicklungsmöglichkeit\n\nGute schriftliche und mündliche Kommunikation in Deutsch, Italienisch und Englisch (Französisch als zusätzlicher Vorteil)\n\nSelbständige und proaktive Arbeitsweise\n\nBenefits\nErgreifen Sie die Chance die digitale Transformation mit unserem dynamischen und motiviertem Team, welches wirklich Spass a der Arbeit hat, zu gestalten. Wir arbeiten in flachen Hierarchien, Sie haben also viel Potenzial Neues zu lernen, sich aktiv einzubringen und Verantwortung zu übernehmen.\nFühlen Sie sich angesprochen? Dann freuen wir uns auf Ihre Bewerbung und darauf Sie hoffentlich bald in unserem Büro in Zürich willkommen heissen zu dürfen!\nMichael Moors freut sich auf Ihre Bewerbung und Lebenslauf.","description_format":"text","description_chars":2176,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Email Security"],"lifecycle":[{"event":"open","at":"2026-11-11T18:18:29Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.196,"p_room":0.28,"age_days":278,"expected_fill_days":38,"reasons":["conf:5","win:tail","crowd:"],"computed_at":"2026-11-11T23:58:50Z"},"pay":null,"html_url":"https://alion.io/job/privasphere-technical-support-mit-ux-design-background","json_url":"https://alion.io/job/privasphere-technical-support-mit-ux-design-background.json","meta":{"generated_at":"2026-11-11T23:58:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47746,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691036},"rest":"https://alion.io/mcp/rest/get_company?id=691036"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprivasphere-technical-support-mit-ux-design-background"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprivasphere-technical-support-mit-ux-design-background"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprivasphere-technical-support-mit-ux-design-background"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/privasphere-technical-support-mit-ux-design-background\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprivasphere-technical-support-mit-ux-design-background"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4083697}},{"tool":"search_jobs","arguments":{"company":"privasphere.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4083697},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}