{"id":3760185,"url":"https://alion.io/job/pro-care-software-manager-revenue-operations","title":"Manager, Revenue Operations","company":{"id":720726,"name":"Pro Care Software","domain":"procaresoftware.com","url":"https://alion.io/company/pro-care-software","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":69,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":94300,"max":104200,"currency":"USD","period":"year","gross":null,"usd_annual":104200},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:45:44Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T16:10:28Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Procare\nFor over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.\nOver 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. \nA Little About the Role\nThe Manager, Revenue Operations leads a team of revenue operations professionals across all Procare offices and supports every Procare brand. You will develop and analyze the sales process, manage workflow, build the customer pipeline, lead ad-hoc projects, and analyze sales data to improve sales team productivity and maximize the potential of all Procare products. \nYou will also bring a modern, AI-forward approach to the function, identifying where AI tools, LLMs, and agents can automate manual work and improve decision-making, and providing data-driven recommendations that help drive the business forward.\nWhat you’ll do:\nPeople Leadership\nManage, coach, and develop Revenue Operations team members, including hiring, onboarding, goal setting, and performance reviews\nPrioritize and balance team workload across competing requests from multiple brands and departments\nLead a team distributed across multiple offices, maintaining clear communication, accountability, and a strong team culture\nCreate and maintain Revenue Operations SOPs and train team members as needed\nRevenue Operations & Analytics\nBuild, refine, and monitor key business metrics, including pipeline, bookings, ARR, net retention, churn, and payment attach rate\nAssess historical performance, identify trends, and recommend ways to manage and grow the pipeline\nCollect and analyze sales data to assess operational efficiency and calculate commission payments\nTrack monthly quotas and budgets in Salesforce and maintain sales territories\nAnalyze, develop, and monitor revenue operations policies and procedures, ensuring alignment with sales strategy across the enterprise\nSupport deal approvals, structuring, modeling, and customer proposals\nAI & Automation\nIdentify and implement opportunities to use AI tools and LLMs to automate manual Revenue Operations work, such as pipeline summaries, data cleanup, commission validation checks, and deal desk support\nEvaluate and pilot AI agents and automation within the sales tech stack (e.g., Salesforce AI features), partnering with the Salesforce Business Systems and Data Platform teams\nEstablish guidelines for responsible AI use, including data privacy, accuracy checks, and human review of outputs\nCoach the team to build AI-assisted workflows into daily work and SOPs\nCross-Functional Partnership\nPartner with leaders in Finance, Marketing, and the Growth teams to gather data and insights for improvements, refinements, and ad-hoc projects\nCoordinate with all departments and brands to ensure operational consistency across the Procare family of products\nAdvocate for operations issues across departments and help facilitate resolution\nMaintain knowledge of market and competitive intelligence\nSystems & Data\nCollaborate with the Salesforce Business Systems team to test, optimize, and administer the sales tech stack\nWork with internal stakeholders and the Data Platform team to define and document data definitions\nOwnership & Execution\nBring a project management mindset: take ownership and help drive work to completion\nSelf-start cleanup projects, audits, and process improvements\nA service-minded, high EQ, low ego, collaborative approach to supporting the organization\nOur ideal candidate will have:\nAdvanced knowledge of Microsoft Office (Excel, PowerPoint, Word)\nExperience with Salesforce and Salesforce reporting\nExperience leading, mentoring, or managing team members, formally or as a team lead\nHands-on experience using AI tools (e.g., LLM assistants) to analyze data, draft documentation, or automate recurring tasks\nIndependent, analytical thinker with strong organization skills and attention to detail\nAbility to manage multiple projects simultaneously and lead change across brands and teams\nExcellent written and verbal communication; able to collaborate across teams and influence without direct authority\nBachelor's degree in Finance, Economics, or a related field\n5+ years’ of experience in Sales, Finance, Operations, or Marketing Analysis (or equivalent combination of work experience and education), including people management\nExperience with SaaS metrics (ARR, net retention, churn) and recurring-revenue or payments businesses\nExperience designing or deploying AI agents or workflow automation in a sales or revenue environment, with familiarity in prompt design and evaluating AI output quality\nSalesforce certification a plus\nPhysical Requirements:\nThis position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods\nFrequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees\nUse of computer, telephone, and other office equipment for the greater part of the workday\nOccasional travel may be required for this position\nWhy Procare?\nExcellent comprehensive benefits packages including: medical, dental, & vision plans\nHSA option with employer contributions\nVacation time, holidays, sick days, volunteer & personal days\n401K Plan with employer match and immediate vesting\nEmployee Stock Purchase Plan\nEmployee Discount Program\nMedical, Dependent Care, and Transportation FSA Plans\nCompany paid Short and Long-Term disability and Life Insurance\nRTD EcoPass for all Denver employees\nTuition Reimbursement and continued Professional Development\nFast paced, high energy workplace environment in prime downtown location\nRegular company provided meals\nSalary\n$94,300 - $104,200/year DOE\nLocation\nThis position is based in our Denver, CO office. Procare operates in a hybrid working model based on business needs. 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