{"id":3183986,"url":"https://alion.io/job/pro-care-software-sales-operations-lead","title":"Sales Operations Lead","company":{"id":720726,"name":"Pro Care Software","domain":"procaresoftware.com","url":"https://alion.io/company/pro-care-software","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":83600,"max":89700,"currency":"USD","period":"year","gross":null,"usd_annual":89700},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Sheets","optional":false},{"name":"HubSpot","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-10-23T19:58:54Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T16:53:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Procare\nFor over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.\nOver 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. \nA Little About the Role\nProcare is seeking a Sales Operations Lead to drive our sales team's day-to-day performance. You'll own how our teams work in HubSpot, from the reports they rely on to the sequences they send, and you'll make sure our sales and renewal processes are clean, consistent, and easy to follow. You're equal parts systems builder and trusted partner: someone who can build a forecast model in the morning and sit with a rep to troubleshoot their pipeline in the afternoon.\nWhat you’ll do:\nHubSpot Reporting & Analytics\nBuild, maintain, and improve dashboards and reports covering pipeline health, activity, conversion, rep performance, and renewals\nDeliver clear, trusted data to sales leadership, reps, and cross-functional teams\nAudit data quality regularly and keep CRM hygiene standards enforced and practical\nTranslate business questions into reports, and translate reports into recommendations\nCadence & Sequence Building\nDesign, build, and optimize HubSpot sequences, templates, and cadences for prospecting, follow-up, and renewal outreach\nPartner with reps and sales leaders to test messaging, timing, and touchpoint structure\nTrack sequence performance (open, reply, and meeting rates) and iterate based on results\nMaintain a library of approved templates and sequence best practices\nSales & Renewal Process Flow\nMap, document, and refine the end-to-end sales process, from lead handoff through close, and the renewal lifecycle\nDefine stage entry/exit criteria and keep them consistently applied\nIdentify bottlenecks and handoff gaps between sales, marketing, customer success, and finance, and fix them\nForecasting\nOwn the forecasting process and cadence, including new business and renewal forecasts\nBuild forecast reports and models in HubSpot, and help reps and managers submit accurate, defensible commits\nAnalyze pipeline coverage, deal velocity, and win rates to flag risk and opportunity early\nReport forecast accuracy over time and continuously improve the methodology\nLeverage AI to speed up analysis, such as summarizing pipeline trends and anomalies. \nTeam Support & Partnership\nServe as the first point of contact for reps on HubSpot questions, workflow issues, and process clarification\nPartner with the Contract Administrator to consult, build, and execute signed contracts in Hubspot to Closed Won\nGather rep feedback and advocate for changes that remove friction and give them more selling time\nOur ideal candidate will have:\nBachelor’s degree in business, marketing, economics, or related field, or equivalent work experience is required\n4+ years' in sales operations, revenue operations, or a similar role, with some experience leading projects or mentoring others\nStrong hands-on HubSpot expertise (Sales Hub), including custom reports and dashboards, deal pipelines, workflows, properties, and sequences\nExperience building and managing sales forecasts\nSolid understanding of B2B sales and renewal cycles\nStrong analytical skills and comfort working with large data sets\nExcellent communication skills, with the ability to explain data and process changes to both reps and executives\nFamiliarity with LLM models & agentic sales motions\nA service-minded, collaborative approach to supporting sales teams\nHubSpot certifications (Sales Hub, Reporting, or Operations Hub)\nExperience with SaaS, subscription, or recurring-revenue models\nFamiliarity with tools such as Excel/Google Sheets, BI tools, Gong, ZoomInfo, or similar\nExperience supporting a technical or solutions-oriented sales team\nBackground in process documentation or change management\nAI Automation Building\nPhysical Requirements:\nThis position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods\nFrequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees\nUse of computer, telephone, and other office equipment for the greater part of the workday\nOccasional travel may be required for this position\nWhy Procare?\nExcellent comprehensive benefits packages including: medical, dental, & vision plans\nHSA option with employer contributions\nVacation time, holidays, sick days, volunteer & personal days\n401K Plan with employer match and immediate vesting\nEmployee Stock Purchase Plan\nEmployee Discount Program\nMedical, Dependent Care, and Transportation FSA Plans\nCompany paid Short and Long-Term disability and Life Insurance\nRTD EcoPass for all Denver employees\nTuition Reimbursement and continued Professional Development\nFast paced, high energy workplace environment in prime downtown location\nRegular company provided meals\nSalary\n$83,600 - $89,700/year DOE\nLocation\nThis position is based in our Atlanta, GA office. Procare operates in a hybrid working model based on business needs. 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