# Customer Care Representative

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. We're on the lookout for multiple Customer Care Representatives to join our newly refurbished Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities. Day in the life of a Customer Care Representative Be a Customer Champion: You'll be the friendly voice and helpful hand for our older Australians, their families & carers - by assisting

- **Id**: 4058135
- **Url**: <https://alion.io/job/probe-cx-customer-care-representative-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Wollongong, Australia
- **Countries**: AU
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2025-12-24T00:00:00Z
- **Employer posted date**: 2025-12-24
- **Last verified at**: 2026-11-11T06:36:07Z
- **Board verified**: yes
- **Days open**: 322
- **Description format**: text
- **Description chars**: 4914
- **Description truncated**: no
- **Benefits**: Continuous learning
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Professional Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 2948209
- **Name**: Probe CX
- **Domain**: probecx.com
- **Url**: <https://alion.io/company/probecx>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Trust

- **Level**: ok
- **Days open**: 322

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T06:36:07Z

## Liveness

- **Score**: 3
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.11
- **P room**: 0.28
- **Age days**: 322
- **Expected fill days**: 24
- **Reasons**: conf:3, win:tail, crowd:
- **Computed at**: 2026-11-11T10:01:31Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.