{"id":4058073,"url":"https://alion.io/job/probe-cx-senior-training-manager","title":"Senior Training Manager","company":{"id":2948209,"name":"Probe CX","domain":"probecx.com","url":"https://alion.io/company/probecx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T06:36:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.\nAre you a strategic Learning & Development leader who knows how to turn training into measurable business results?\nWe’re looking for a Senior Training Manager to lead our training strategy, develop high-performing training teams, and drive continuous improvement across our learning programs.\nWhat You’ll Do\nLead the overall training and development strategy aligned with business goals\nManage, coach, and develop Training Managers, Trainers, and learning teams\nDesign and implement impactful training programs and learning initiatives\nPartner with Operations, Quality, HR, and other stakeholders to address performance gaps\nTrack training effectiveness through KPIs, learning metrics, and business results\nDrive continuous improvement across training processes, programs, and methodologies\nPresent training insights and recommendations to senior leadership\nEnsure training programs and materials remain relevant, consistent, and aligned with business needs\nWhat We’re Looking For\n5+ years of experience in Training/Learning & Development, preferably in a BPO or fast-paced corporate environment\nProven experience managing training teams and/or Training Managers\nStrong background in training strategy, learning program development, and performance management\nExcellent communication, presentation, and stakeholder management skills\nStrong analytical and problem-solving abilities\nDemonstrated ability to lead teams and drive measurable improvements\nAmenable to work onsite in Global One, Eastwood, Quezon City\nAmenable to work on a dayshift schedule\nIf you're a training leader who is passionate about people development, performance, and business impact, we’d love to hear from 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