# Software Engineer - Conversational AI

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. About ConvAI ConvAI operates at the forefront of voice AI and conversational customer experience. As a specialist technical unit within Probe CX, we engineer modern solutions-including our flagship platform, Oration, and an advanced LLM Insights analytics engine. Our mission is to replace rigid, legacy call menus with natural, AI-driven voice experiences that reduce operational overhead and elevate user satisfaction. The Role We are hiring a Senior Backend Developer with 5+ years of experience to architect and scale our AI-powered product suite. This position is primarily backend-focused, leaning heavily on Node.js and TypeScript, while demanding hands-on capability

- **Id**: 4058088
- **Url**: <https://alion.io/job/probe-cx-software-engineer-conversational-ai>
- **Role**: Backend
- **Role family**: Backend
- **Seniority**: senior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Auckland, New Zealand
- **Countries**: NZ
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-27T00:00:00Z
- **Employer posted date**: 2026-10-27
- **Last verified at**: 2026-11-11T06:36:07Z
- **Board verified**: yes
- **Days open**: 15
- **Description format**: text
- **Description chars**: 3078
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Professional Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 2948209
- **Name**: Probe CX
- **Domain**: probecx.com
- **Url**: <https://alion.io/company/probecx>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **Git** — Optional: no
- **JavaScript** — Optional: no
- **LLM** — Optional: no
- **Node JS** — Optional: no
- **React.js** — Optional: no
- **Rest API** — Optional: no
- **TypeScript** — Optional: no
- **Anthropic** — Optional: yes
- **AWS** — Optional: yes
- **Azure** — Optional: yes
- **GCP** — Optional: yes
- **Gemini** — Optional: yes
- **Multi-Agent Systems** — Optional: yes
- **OpenAI** — Optional: yes
- **RAG** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 15

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T06:36:07Z

## Liveness

- **Score**: 76
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.844
- **P room**: 0.9
- **Age days**: 15
- **Expected fill days**: 30
- **Reasons**: conf:2, win:mid
- **Computed at**: 2026-11-11T08:44:47Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.