# Workforce Scheduler

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. A workforce scheduler is responsible for creating, maintaining, and optimizing employee schedules to ensure operational demands are met while maximizing efficiency. They act as a bridge between forecasted workload needs and the actual deployment of personnel. Core Responsibilities Scheduling & Planning: Building and publishing weekly or monthly staff schedules that align with forecasted volume and business KPIs. Intraday Management: Monitoring real-time performance and adjusting schedules on the fly to account for unexpected volume spikes, equipment failure, or staff absences. Resource Optimization: Allocating work based on employee skills, availability, and labo

- **Id**: 4058095
- **Url**: <https://alion.io/job/probe-cx-workforce-scheduler>
- **Role**: HR
- **Role family**: HR
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Quezon City, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-22T00:00:00Z
- **Employer posted date**: 2026-10-22
- **Last verified at**: 2026-11-11T06:36:07Z
- **Board verified**: yes
- **Days open**: 20
- **Description format**: text
- **Description chars**: 2250
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Professional Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 2948209
- **Name**: Probe CX
- **Domain**: probecx.com
- **Url**: <https://alion.io/company/probecx>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 20

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T06:36:07Z

## Liveness

- **Score**: 61
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.813
- **P room**: 0.75
- **Age days**: 20
- **Expected fill days**: 24
- **Reasons**: conf:2, win:late, comp:junior
- **Computed at**: 2026-11-11T09:06:42Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.
