{"id":1989713,"url":"https://alion.io/job/processunity-implementation-consultant","title":"Implementation Consultant","company":{"id":179585,"name":"ProcessUnity","domain":"processunity.com","url":"https://alion.io/company/processunity","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","IE","GB"],"hiring_countries_total":3,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-08-31T21:11:28Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-13T13:12:41Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"About ProcessUnity\nProcessUnity is the Third-Party Risk Management (TPRM) company. Our software platforms and data services protect customers from cybersecurity threats, breaches, and outages that originate from their ever-growing ecosystem of business partners. By combining the world’s largest third-party risk data exchange, the leading TPRM workflow platform, and powerful artificial intelligence, ProcessUnity extends third-party risk, procurement, and cybersecurity teams so they can cover their entire vendor portfolio. With ProcessUnity, organizations of all sizes reduce assessment work while improving quality, securing intellectual property and customer data so business operations continue to operate uninterrupted.\nImplementation Consultant\nWe're looking for a dynamic, technically apt individual to join our Customer Success team focused on consulting and configuring solutions on the ProcessUnity risk and compliance platform. The ideal candidate will have strong communication skills, creative problem solving, and the ability to juggle multiple work-streams to support the company’s growth. In this position, you will be a member of our Customer Success team but also interface with sales, customer support, product development, and engineering teams while developing deep technical expertise in ProcessUnity’s software solutions to lead client implementations. Confident, highly self-motivated candidates capable of coordinating multiple projects and priorities in a fast-paced environment will succeed within Customer Success and the Implementation team.\nAll new Implementation Consultants undergo a structured onboarding and apprenticeship as they are educated on ProcessUnity functionality and configuration. In addition, implementation consultants are assigned a corresponding senior colleague to provide mentorship, guidance and assistance. As your skillset develops, Implementation Consultants are assigned client-facing responsibilities and expand their role as a member of the Services team.\nPlease note that this is a remote role, but you must be based within the United States or within Ireland or the UK.\nWhat You’ll Do:\nConfigure ProcessUnity’s software applications for customers using an enablement/teaching approach \nLead, manage and coordinate multiple customer implementations simultaneously\nGather customer requirements and translate to ProcessUnity’s capabilities\nDevelop and deliver deep product and technical expertise to ProcessUnity customers\nParticipate in knowledge transfer sessions, product training and other strategic initiatives as needed\nProvide a mixture of remote and onsite customer implementation workshops\nConsult with customers on system configuration based on product and industry best practices\nFacilitate touch points and status meetings with customers in a timely and professional manner\nContribute to the development of best practices, project standards and methodologies to improve efficiency and effectiveness of implementations and team processes/policies/procedures\nMaintain working knowledge of ProcessUnity solutions, platform features and best practices\nDesired Experience & Skills:\nBS/BA degree in a computer-related discipline or equivalent experience (MBA/MS is a plus)\nBased in United States\n5+ years professional experience in client-facing roles, with preference towards software implementation/information technology Comfort and experience with software and configuration of software \nCompetency with larger volumes of data, spreadsheets, data manipulation, formula writing and CSV support \nTechnical knowledge of fundamental database concepts and relational data \nExcellent written and verbal communication skills \nCreative problem solver with focus on quality \nProject management experience; organized \nEnthusiastic self-starting team player \nExperience with Salesforce administration is a plus \nSalary range: $80,000.00- $100,000.00 or €50,000.00-€70,000.00depending on experience\nAt ProcessUnity, we not only provide a platform that ensures operational excellence, but we also foster an environment where our employees can thrive professionally. Join us and be a part of a dynamic team that values innovation, excellence, and a customer-centric approach. ProcessUnity offers a competitive compensation package, which includes comprehensive health and dental insurance, generous paid time off and a 401k with employer match.\n---\nQualified applicants are encouraged to submit their resume along with a cover letter detailing their relevant experience and why they are the best fit for ProcessUnity.\nProcessUnity is committed to providing an inclusive and equitable workplace where people of all backgrounds, identities, and life experiences can thrive. ProcessUnity is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.\nLearn more about us at www.processunity.com.","description_format":"text","description_chars":5011,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Ireland","iso":"IE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-10-07T04:58:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.84,"p_room":0.55,"age_days":42,"expected_fill_days":40,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/processunity-implementation-consultant","json_url":"https://alion.io/job/processunity-implementation-consultant.json","meta":{"generated_at":"2026-10-13T14:02:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21560,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179585},"rest":"https://alion.io/mcp/rest/get_company?id=179585"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprocessunity-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprocessunity-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprocessunity-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/processunity-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprocessunity-implementation-consultant"}]}